Read Reviews Park Ave BMW

Park Ave BMW

Park Ave BMW

210 Route 17
Rochelle Park, New Jersey 07662


(201) 843-7900

Park Ave BMW
Manufacturer: BMW

Write a ReviewWrite a Review

  • Customer Service:

    4.9
  • Quality of Work:

    5.0
  • Friendliness:

    5.0
  • Overall Experience:

    4.9
  • Pricing:

    4.8

24-Month Rating

based on 929 reviews

4.9

4.9 out of 5

1209 lifetime reviews

Park Ave BMW

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Certified: Park Ave BMW

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Park Ave BMW has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

Our Location

Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 5:00 PM

Sunday: Closed


Our Amenities

After Hours Drop-Off Free Loaner Cars
After Hours Drop-Off Free WiFi
Automated Car Wash Free WiFi
Automated Car Wash Instant Financing
Cable TV Instant Financing
Cable TV Laptop Computers
Customer Lounge Area Parts Store
Customer Lounge Area Parts Store
Drive-In Service Rental Car Service Onsite
Drive-In Service Rental Car Service Onsite
Express Service Shuttle Service
Express Service Television
Free Coffee Television
Free Coffee Valet Parking
Free Drinks Vending Machines
Free Drinks Vending Machines
Free Loaner Cars

DFWCanuck
5/24/2013 9:46:54 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Francine BarbieriFrancine Barbieri
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Park Ave BMW:

I purchased a CPO'd M5 from Park Ave in Nov of 2012 after having spent some time researching some other premium brands and visiting several of their dealerships in the central NJ area. Having previously owned an E39 M5, I made a last minute decision to go see a couple of E60 M5s that Park Ave had coming off lease. From my first discussion with Francine, her words and her actions made it clear that she was going to work as hard as needed with both me and dealership management to arrive at a fair transaction.

She worked as hard as any professional I deal with in the financial services industry, returning calls promptly and proactively addressing any questions or concerns I had with the vehicle, terms and conditions, and even checked in several times post delivery to make sure I was happy with my purchase. For my first service Francine went out of her way to set up the appointment, service req and loaner, and make sure I found my way to a great advisor who continues to take care of my service needs today.

Francine is a gem and significantly differentiates this dealership from the typical JD and RC Porsche dealerships in central NJ. I would not hesitate to recommend her as an advisor to anyone seeking to explore BMW ownership.

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rubrian89
5/24/2013 3:36:46 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Michael MessingerMichael Messinger
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Park Ave BMW:

I have been shopping around for a certified pre-owned BMW 3 series for a few months now and was getting a bit discouraged that I couldn't find anything quite in my price range. I ended up getting in contact with Mike Messinger at Park Ave BMW and he took down what I was looking for and within a day he had turned around with a few great ideas. He was conscious of my tight budget and never pushed me to stretch myself. He found one particularly great car that was exactly what I was looking for and instead of the usual back and forth game playing, got me the numbers we needed. I have seen the same model with same package but MANY more miles going for MANY more dollars elsewhere, so I am completely satisfied with my purchase.
Once the deal was signed, Mike still took a great deal of time to go over the car and features thoroughly with me. Since the purchase, when he hasn't answered my phone call on the first ring, he has gotten back to me within a few minutes of my calls. His service is top notch and I would send any of my friends or family looking for a BMW directly to Mike. His service, respect, and integrity are top notch. It was the first time at a dealership I wasn't sitting there nervous that I was on the losing end of the bargaining game.

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jasonwebber7524
5/24/2013 11:24:08 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Gregg BerkowitzGregg Berkowitz
Brad RussakBrad Russak
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Park Ave BMW:

Gregg did a fantastic job in helping us close our lease. He and Brad went above and beyond the call of duty to facilitate our lease and put us in a fantastic new BMW.

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sharonlin
5/24/2013 1:16:29 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tom TwomeyTom Twomey
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Park Ave BMW:

My Review Of Park Ave BMW:

He was AMAZING!!!!! He is the best dealer I never see, and he made me feel like I really mattered, I wasn't just a customer. He was courteous, very down to earth, professional, comfortable with handling our case. He tried his best to help us got us a good offer. We would like to recommend Tom for my all of friends who want to buy a new car. we hope that we will see us soon!!!!

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jfitter
5/23/2013 8:40:11 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Francine BarbieriFrancine Barbieri
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Park Ave BMW:

Francine was extremely helpful and very knowledgeable about the BMW X5 that I was interested in purchasing. she spent the time to find exactly what I was looking for and was very responsive. She made my car purchase experience an easy and enjoyable event. I would highly recommend her

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jmaes
5/22/2013 11:41:24 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Francine BarbieriFrancine Barbieri
Gregg BerkowitzGregg Berkowitz
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Park Ave BMW:

Francine and Gregg were both fantastic to work with. I would highly recommend them to anyone considering buying a BMW. They were informative, efficient and very accomodating.

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txex
5/22/2013 10:25:15 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Roger  PicRoger Pic
Brad RussakBrad Russak
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Park Ave BMW:

Brad and Roger made the process of buying a BMW a real pleasure! My salesman Brad is very knowledgeable and with him, there's no pressure. At delivery, he spent a lot of time showing me all the various features of the certified BMW 335 I purchased. Roger the finance director explained the paperwork and warranty options and had me on my way in a short time. I highly recommend the Park Ave BMW Certified Used dealership and their professional staff. - D. Powers

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joenic
5/21/2013 6:37:35 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Dave BergamottoDave Bergamotto
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Park Ave BMW:

I had been to Park Avenue several times for service "Dave Bergamotto" and their professional staff they are always helpful and they go out of they way to do their job quickly and everyway possible.

Thank you Dave for being so dedicated I can't thank you enough. My family and I we appreciated everything you have done for us.

We will recommend PARK AVENUE BMW to all our Family and Friends.

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jalex13066
5/21/2013 12:56:44 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Francine BarbieriFrancine Barbieri
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Park Ave BMW:

Great, Great, GREAT! We were looking for a specific BMW: a new M3 convertible in white. We were having a difficult time finding it until we searched autotrader.com and found the exact vehicle at Park Ave BMW - internet sales division. They were great to deal with and fair on pricing. We came to an agreement. We were taking a trip to NYC in the upcoming weekend and the dealership is only 20 minutes away from NYC. I took a cab there, bought the car and drove in home to Syracuse. Fantastic!

I tried to get this car from the local BMW dealership. They didn't have any M3s in stock - few dealerships do. They tried over a week to get one from another dealer but they couldn't make it happen. Summer would be over before they could get the car. BMW USA doesn't give consumers a tool to search new inventory nationwide so we were also Google searching BMW dealerships in major cities without success. Park BMW lists their vehicles with autotrader.com so when we used that internet search tool we found the vehicle immediately, and within driving distance from us!

We were extremely pleased with this dealership and the salesperson Francine. I would highly recommend them.

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linareri
5/21/2013 9:52:28 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Roger  PicRoger Pic
Tom TwomeyTom Twomey
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Park Ave BMW:

I was in the market for a new vehicle for my wife, after reviewing and researching on the Internet BMW dealers, I found Park Ave. to have one
of, if not , the largest selection of inventory and competitive prices around. after an initial Internet inquiry on a specific model, I was contacted by Tom Twomey of Internet Sales. Tom was very friendly and warm, and explained all the Financial options available to me. Once all the preliminaries where taken care of, Tom was very attentive and patient with my wife in explaining of the features of her new car. In the Interim
Roger Pic the Finance Manager took me through a smooth transition through all the contract and paper signings Have to admit it was the best car buying experience to date. and I would Highly recommend Park Ave BMW to anyone wanting to buy a BMW.

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