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Phillips Buick GMC - Service Center

Fruitland Park, FL

4.5
770 Reviews

770 Reviews of Phillips Buick GMC - Service Center

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May 19, 2024

I had a recall they took care. of right away. And were courteous and did a good job More

by JJOHNSON2739
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024

Stopped by the dealer to look at new inventory since I’m in the market this month for a new vehicle. They have marked up all their inventory over msrp by $8,000!! Calling it a market adjustment. So stupid o More

by MILLERLW
Recommend Dealer
No
Employees Worked With
Mmm
May 18, 2024

Fantastic Service. Very thorough and informative! Being in the service industry it’s refreshing and enjoyable I sell golf cars for the Villages. We are driven to p More

by JKA.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024

I was over charged for a simple issue that I have had conversation with the service tech More

by wwfleming2891
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Phillips Buick GMC responded

We appreciate you taking the time to share your feedback. We understand your concerns about the charges, and we encourage you to reach out to our service team directly to discuss this matter further. Your satisfaction is essential to us, and we are committed to providing the best service possible. Sincerely, the Team at Phillips Buick GMC

May 10, 2024

They were able to get the work done quickly and efficiently. Friendly and out going. More

by DIHILLMAN
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Phillips Buick GMC responded

Thank you for choosing Phillips Buick GMC! We're thrilled to hear that we could provide you with quick and efficient service. Our team is always here to assist you with a smile! Looking forward to serving you again in the future. Drive safely! Sincerely, the Team at Phillips Buick GMC

May 09, 2024

Very respectful great ppl very clean facility and the best part we didn’t need an appointment to be seen it was amazing More

by gabinogarza2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiley Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Phillips Buick GMC responded

Thank you for your kind words about your experience with us at Phillips Buick GMC. We're thrilled to hear that you found our facility clean and our team respectful. It's fantastic to know that we were able to accommodate you without needing an appointment. We appreciate your feedback and look forward to serving you again in the future! Sincerely, the Team at Phillips Buick GMC

May 07, 2024

The charges were excessive for the problem. When I asked for my veteran discount I was told it was too late, the ticket was already written and I should have requested it when I first came in. More

by Mcthaq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The older black mechanic was very nice and knowledgeable
May 09, 2024 -

Phillips Buick GMC responded

Thank you for sharing your feedback. We appreciate your service as a veteran and we regret any miscommunication regarding the discount. We strive to provide fair pricing to all our customers and would like to discuss this matter further to ensure your satisfaction. Please reach out to us at your earliest convenience so we can address your concerns. Thank you. Sincerely, the Team at Phillips Buick GMC

May 06, 2024

Very nice place. I use their outside oil change place. You don't even have to.get out of the car! I took my Yukon there because ac wasn't working. They diagnosed More

by Cornelius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiley Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Phillips Buick GMC responded

We really appreciate the kind recommendation. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! Sincerely, the Team at Phillips Buick GMC

May 04, 2024

The service is always professional. All Buick dealerships are dependable with their good services and comfort of their customers. More

by pmontgomery0411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiley Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Phillips Buick GMC responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, the Team at Phillips Buick GMC

May 03, 2024

The only thing I didn’t like was the TV need to put something els on ! More

by prettymolly1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Beserock
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Phillips Buick GMC responded

Thank you for leaving this review. Your comments are important to us, and we appreciate all feedback, as it helps us grow as a dealership. Please contact us so we can further discuss your visit. We look forward to speaking with you. Sincerely, the Team at Phillips Buick GMC

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