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Priority Honda Roanoke

Roanoke, VA

4.7
630 Reviews
Thank you for visiting Priority. Priority Automotive is built on such a simple idea: Put the customer first. Those aren't just words. They're our promise. And the meaning behind our name. You can feel it in some very enjoyable ways. Like Priorities for Life, our award-winning lifetime value package. It saves our customers thousands of dollars in maintenance costs every year. And then there are our dealership amenities. Everything from kids' play areas and Wi-Fi? to manicures and relaxing massage chairs. It's all included, and all part of putting you first. Why? Because we know that without our customers, we can't succeed. And it keeps them coming back year after year. Today, Priority is one of America's fastest-growing dealership groups. We're proud of that, and even prouder that you are considering Priority for your next vehicle purchase. Dennis Ellmer, President, Priority Automotive
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3311 Peters Creek Road

Roanoke, VA

24019

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Showing 630 reviews

June 02, 2024

Prompt service. All work was explained at check in. Friendly and knowledgeable staff were helpful. More

by GRETCH0808
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

Staff aren't very friendly. Shirt sweet to the point .No smiles just blah blah. More

by BUDDY_DONNA
Service Price Transparency
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Recommend Dealer
No
Employees Worked With
Service
June 01, 2024

Great service. Looking forward to working with them in the future and possibly future purchases. More

by justde87
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Recommend Dealer
Yes
Employees Worked With
Taylor Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

Very professional. Priority Honda is outstanding. Explained work needed to be done to our vehicle very well and helpful. More

by jeffm1701
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Taylor Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

Efficient, very easy to work with, friendly staff and great customer service all around in all departments. More

by LAURA.HUDSON
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Recommend Dealer
Yes
Employees Worked With
Jerome Mosser
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

Purchased my Honda accord in 2020,so far, the service and employee interaction has been very professional and courteous. I would recommend your dealership to all my friends. More

by orisjohnson43
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Michael Rollins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerome Mosser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brantley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2024 -

Priority Honda Roanoke responded

Oris, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Neal Young NealYoung@lithia.com

June 01, 2024

Working with Cheyenne and Ryan is an absolute blast! They made everything so easy and made sure I understood everything that Priority has to offer! 100% recommend More

by haleycook718
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Julie Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Waskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Pimlott
5.0
This rating includes all reviews, with more weight given to recent reviews.
DC Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cheyenne Draper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2024 -

Priority Honda Roanoke responded

Haley, Thank you so much for your kind words for Cheyenne, Ryan, and our team. Thank you for taking the time to leave us this wonderful feedback! Best Regards, Julie Felix General Sales Manager JulieFelix@lithia.com

June 01, 2024

Easy to schedule a convenient time for services. Easy drop off and pick up process More

by ANGELA.HARRY
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Jerome Mosser
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

Service was performed on time and for the promised price. I was kept informed of the status of my service while I waited. More

by WWADE50
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Brian Brantley
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

Efficient communication, even when things got a little confusing regarding the availability of a specific recall question—Thanks Jereme. Also, their shuttle driver, Duke is just wonderful… friendly servic More

by DESTINATION314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerome Mosser
5.0
This rating includes all reviews, with more weight given to recent reviews.
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