Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
RBM of Alpharetta
Alpharetta, GA
5,345 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,345 reviews
October 03, 2016
Preowned Purchase - Excellent Experience Great experience from arrival to departure. Made the buying process easy and quick. Mr. Wang represented the car accurately and everything occurred Great experience from arrival to departure. Made the buying process easy and quick. Mr. Wang represented the car accurately and everything occurred in a timely manner! Highly recommend for your auto needs! More
by NCBuyer
Employees Worked With
David Wang
Helpful September 30, 2016
Professional, no pressure and accomodating Dan Berry made our car buying experience an absolute pleasure. The two things that really impressed us was his product knowledge and the no pressure Dan Berry made our car buying experience an absolute pleasure. The two things that really impressed us was his product knowledge and the no pressure sales which made us feel extremely comfortable. Dan took his time with us and made every effort to accommodate any requests we made. The Sales Manager Peter also gave us first class attention and service. Overall our experience was outstanding and we would highly recommend this dealership to anybody thinking of buying a Mercedes. More
by Rachelle Simon
Employees Worked With
September 30, 2016
Another fine experience with RBM-Alpharetta Once again, my wife and I had another wonderful experience working with Bill Winslow in our purchase of a 2017 GLE63s. We got the RED carpet treatment Once again, my wife and I had another wonderful experience working with Bill Winslow in our purchase of a 2017 GLE63s. We got the RED carpet treatment. We will only buy our cars from RBM-Alpharetta. More
by randy1958
Employees Worked With
Bill Winslow, Lisa Brennan
September 30, 2016
Great experience @ RBM of Alpharetta My sales consultant, George Timmes, was extremely professional and knowledgable during the whole process. I highly recommend RBM of Alpharetta to anyo My sales consultant, George Timmes, was extremely professional and knowledgable during the whole process. I highly recommend RBM of Alpharetta to anyone looking to invest in a fantastic vehicle. More
by AlextheLawyer
Employees Worked With
George Timmes
September 29, 2016
Purchase Pre-Owned 2014 GL550 We initially were shopping for a new SUV looking at various makes and models. On our first to visit RBM Alpharetta we met Michael Pietrzak and he sho We initially were shopping for a new SUV looking at various makes and models. On our first to visit RBM Alpharetta we met Michael Pietrzak and he showed us a few Mercedes G Wagons & GL's. After the education and test drive I asked Mike to contact me it he took something in on trade that met our criteria. Within 10 days he located the perfect car; 2014 GL550 Designo. Negotiations went smoothy meeting with one of RBM's Managers (Neil Turry). The transaction was handled professionally and knowledgably and my time at the dealership was valued. Lisa Brennan quickly got me through financing and we have been very satisfied. We had to take the GL back for a few minor adjustments after the sale and to learn the Command System and the service after the sale has been exemplary. More
by Andy, Milton, GA
September 29, 2016
Very Pleased Great experience all around! Everyone was very knowledgeable and helpful! Fabian helped find the right car for me and Diane showed me how to use all Great experience all around! Everyone was very knowledgeable and helpful! Fabian helped find the right car for me and Diane showed me how to use all the great features. More
by Susan
Employees Worked With
Diane, Fabian Tafur
September 29, 2016
George is great! I really appreciate George! He had awesome customer service and had a lot of knowledge. From the time I met George I felt like I could trust him to b I really appreciate George! He had awesome customer service and had a lot of knowledge. From the time I met George I felt like I could trust him to be fair throughout the process. You will not be disappointed working with him. More
by Webb77
Employees Worked With
George Timmes
September 28, 2016
The perfect car buying experience Awesome dealership, Bill Favini helped with my purchase and unlike other salesmen he put no pressure on me to buy and answered every question I had. H Awesome dealership, Bill Favini helped with my purchase and unlike other salesmen he put no pressure on me to buy and answered every question I had. He made me feel like a friend rather than a customer and if I was to ever buy another car it would definitely be with him! If you want an easy car buying experience go and see Bill Favini! More
by 3Brynteg
Employees Worked With
September 28, 2016
The Best Ever I've never had such an easy car buying experience! Ramona so helpful and personable. I just love her! Please see RBM of Alpharetta for all of your I've never had such an easy car buying experience! Ramona so helpful and personable. I just love her! Please see RBM of Alpharetta for all of your Mercedes-Benz needs! More
by Breanasharp
September 28, 2016
The BEST car purchasing experience ever! The staff at RBM has cornered the market on customer service and satisfaction! My overall purchase and vehicle overview was seamless and hassle free! The staff at RBM has cornered the market on customer service and satisfaction! My overall purchase and vehicle overview was seamless and hassle free! EVERYONE was extremely knowledgeable and willing to assist! Reza Azizi was a stellar associate who has earned my complete trust and commitment!! Thank you RBM and especially Reza! More
by Hutchinson,Kasey10
