Rallye BMW - Service Center

Excellent service! My car was ready in a very reasonable timeframe. Christopher was very helpful My car was ready in a very reasonable timeframe. Christopher was very helpful More

Outstanding service for my car service, the dealer sent me a video to explain my car status, hopefully the dealer keeps up the good work. Thank you. me a video to explain my car status, hopefully the dealer keeps up the good work. Thank you. More

I was not kept informed of the status of my vehicle unless I specifically called. I was also sent a video of the tires being inspected, but the car was dropped off because of a suspension issue. Fi unless I specifically called. I was also sent a video of the tires being inspected, but the car was dropped off because of a suspension issue. Finally I was assured that the car would be ready by Thursday morning 5/23 and no one contacted me to say it was ready. I called at 11am and no one had an update and didn’t call me back. It wasn’t until I called back again at 12:15 that I was told the car was ready. I should not have to follow up so many times on my own. Additionally this is a brand new vehicle that we had for only 1 month when this issue occurred. That should not happen on a new vehicle. I even called my sales rep and left a voicemail. He emailed me back instead of called. All this points to bad service. More

Easy to make an appointment. Bret was communicative and respectful. Quick and easy service, this time. Bret was communicative and respectful. Quick and easy service, this time. More

I had the pleasure of working with Darren at Rallye BMW and I have a great experience with the service I received. Darren is very professional and knowledgeable and easy to deal with. He took the time to and I have a great experience with the service I received. Darren is very professional and knowledgeable and easy to deal with. He took the time to understand my needs and preferences, guiding me towards the perfect car. He paid attention to detail and commitment to excellence made the entire car buying process seamless and stress-free. Throughout the negotiation process, Darren demonstrated transparency and worked diligently to secure a fair deal. His straightforward approach and exceptional customer service skills made me feel valued and at ease. Thanks to all. More

Excellent dealership from sales , to service including parts department! Exceptional service ! AAA+++Thank you Rallye Westbury!!!! parts department! Exceptional service ! AAA+++Thank you Rallye Westbury!!!! More

Twice they broke my trunk. It doesn’t close automatically at the push of the button. Twice this happened right after the service. Now after this months service vehicle star It doesn’t close automatically at the push of the button. Twice this happened right after the service. Now after this months service vehicle started making weird noises. I maintain it extremely well and certainly these noises are only after the service. Need to ask why and what triggered the noises and am sure they will say they will have to charge to fix something which they may have introduced and they made me pay to get my truck fixed. More

Been servicing my cars at Rallye BMW for years and always had a great experience, especially working with my guy Brandon who is always on top things and make everything that much easier. had a great experience, especially working with my guy Brandon who is always on top things and make everything that much easier. More

They are good workers. and appointments are prompt. They did my job on time. I recommend their service to all customers. and appointments are prompt. They did my job on time. I recommend their service to all customers. More

David Yavel is an excellent sales represent. He is the reason we returned for yet another bmw. He is the reason we returned for yet another bmw. More