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Regal Kia Lakeland
Lakeland, FL
4,334 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,334 reviews
September 27, 2017
Great My experience with Regal Kia was fantastic. Very helpful and kind staff. I would recommend here to anyone who needs a new or used car My experience with Regal Kia was fantastic. Very helpful and kind staff. I would recommend here to anyone who needs a new or used car More
by Kia
Employees Worked With
Frankie Hollywood
Helpful September 26, 2017
Excellent service I got a lot of good information from your knowledgeable staff while I was looking to purchase a new car. He made the car shopping experience a more pl I got a lot of good information from your knowledgeable staff while I was looking to purchase a new car. He made the car shopping experience a more pleasant one. More
by AngelaM
Employees Worked With
Frankie Hollywood
September 22, 2017
Frankie Hollywood is phenomenal! Dude doesn't play around he gets the job done. I was nervous but when he came up and introduced himself from the start to finish and ex is phenomenal! Dude doesn't play around he gets the job done. I was nervous but when he came up and introduced himself from the start to finish and explain step by step and why and how. Made my car buying experience great and hassle free and stress free. Hollywood is exactly Hollywood, guy is like a real Hollywood character exciting and funny. Thanks Hollywood your one cool dude!!! More
by Josh hendrix
Employees Worked With
Frankie Hollywood , Frankie Hollywood, Holli Francioni
September 16, 2017
FRANKIE HOLLYWOOD WAS MY SALESMEN REGAL KIA. I'VE NEVER HAD A SALESMEN THAT WAS SO HAPPY TO SEE ME AND TALK TO ME. REALLY GREAT GUY OVER THE PHONE AND IN PERSON. STRESS WAS MY SALESMEN REGAL KIA. I'VE NEVER HAD A SALESMEN THAT WAS SO HAPPY TO SEE ME AND TALK TO ME. REALLY GREAT GUY OVER THE PHONE AND IN PERSON. STRESS FREE NO HASSLE CAR PURCHASE. MUST ASK FOR FRANKIE HOLLYWOOD. THANKS HOLLYWOOD!!! More
by Bcloud88
Employees Worked With
Frankie Hollywood
September 07, 2017
So many friendly faces I made an appointment with Greg and while I was there I was introduced to people from different departments--everyone was so nice. And Greg made the o I made an appointment with Greg and while I was there I was introduced to people from different departments--everyone was so nice. And Greg made the ordeal of hours at the car dealer a lot more bearable with his wonderful sense of humor. I love my new Kia Niro! Thanks, Greg! More
by Nspottke
September 03, 2017
Quality Dealer, Honest Salesman...NO Pressure I chose Regal Kia Chevolet on Hwy 98 in Lakeland because my Chevy Malibu lease was upon me and I wanted to get back in a Kia. I called first and Holly I chose Regal Kia Chevolet on Hwy 98 in Lakeland because my Chevy Malibu lease was upon me and I wanted to get back in a Kia. I called first and Holly set things up to where my color choice for the Optima was out front waiting with a Reserved for... sign on the dash. BRIAN GUSE was my salesman and took his time going through the features and then the test drive. I was allowed to drive in "my style" without complaint. Then came time for the "dance", you know, where you really want to leave but really like the car. Brian was extremely honest in presenting the deal, just a bit of negotiating and I ended up with the price I wanted. Brian has served this Country for 25 years in the Air Force and the discipline shows in his honesty and his work ethic. He even offered to clean out my vehicle and transfer to the new one. He was a gentleman and I left almost feeling like a gained a friend. Brian is an asset to Regal and he and Regal deserve an opportunity to be of service. I will tell you I dealt with them on another vehicle some 4 years earlier and this was a totally polar opposite experience from the past. Hope they keep up the great work. More
by Bill Lanoue
Employees Worked With
Brian Guse
September 02, 2017
Frankie Hollywood was such a nice young man. He listened and took his time to pay attention to what I wanted and he delivered. No hassle no stress and very great job. I was such a nice young man. He listened and took his time to pay attention to what I wanted and he delivered. No hassle no stress and very great job. In all honesty I'm a difficult woman at my age but he just took his time with me and listened. Thank you Frankie Hollywood you are a great young man! HIGHLY RECOMMEND him for your next car purchase very knowledgeable and helpful. More
by Janeen Lemke
Employees Worked With
Frankie Hollywood , Frankie Hollywood
September 02, 2017
Buying a new car Greg was very nice very helpful. He demonstrated that he knew what he was doing. He made me feel comfortable even though at times I was just waiting a Greg was very nice very helpful. He demonstrated that he knew what he was doing. He made me feel comfortable even though at times I was just waiting around to get answers from the bank and to see if I qualify for the vehicle but other than that he made it just feel like I was at home. He also demonstrated that he knew a lot about the Kia cars. I love my new vehicle being that is my first brand new car a 2017 Kia Forte it rides nice and it was a blessing to be able to work with Greg. I strongly suggest that if you're in the market for a new vehicle that you go see Greg at Regal Kia in Lakeland. More
by Blessings2017
August 30, 2017
Frankie Hollywood was amazing I came in service to pick up my car and I left in a new 2017 optima. Thank you so much Frankie Hollywood you are the Man!!! was amazing I came in service to pick up my car and I left in a new 2017 optima. Thank you so much Frankie Hollywood you are the Man!!! More
by divenn
Employees Worked With
Frankie Hollywood, Frankie Hollywood
August 29, 2017
Greg was one of the best salesmen I have ever dealt with. Bought new 2017 KIA SORENTO thru Greg SCHMIDT on 8 Aug 17. Very professional, friendly and awesome. You are very lucky to have such a fine salesman. Bought new 2017 KIA SORENTO thru Greg SCHMIDT on 8 Aug 17. Very professional, friendly and awesome. You are very lucky to have such a fine salesman. Charles GREEN More
by CR GREEN
Employees Worked With
