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Rockwall Ford

Rockwall, TX

4.7
1,057 Reviews

990 E I-30

Rockwall, TX

75087

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Showing 1,057 reviews

October 15, 2017

Faster service than expected Brought our car in for a recall. Jerry Jones listened to our concerns and was pleasant to work with. Service went faster than expected. We will come b More

by No haellisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Jones
October 10, 2017

Good experience at Rockwall Ford Very friendly people and remarkable facility. Not a high pressure dealership at all. Took longer than I’d have liked to have gotten where we needed to More

by leoa67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach
October 04, 2017

Bad Sensor The Service Dept. at Rockwall Ford has taken care of any issues that we take them. Wayne runs a tight program and keeps well trained professionals in More

by Yes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry
September 22, 2017

Employees have ALWAYS been kind and efficient Employees have always been kind and efficient. I NEVER dread going to Rockwall FORD!! I will encourage friends to try ROCKWALL Ford the next time th More

by Escape.lois43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry jones
September 15, 2017

Don't shop the Rock! Rockwall Ford draws it's customers in just so they can insult them and abuse them. Me: 1) prequalified ford credit check 2) money check Them: More

by David L.
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian
September 14, 2017

Device my 2016 Explorer Platinum Bought my Explorer in December 2016. Now service is critical. Overall both Sales and service are excellent. Experience is very apparent. You customers More

by Jeanie123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris and Danny
September 12, 2017

My first service on my new truck. Excellent and professional attitude by service person. Work was very well done and in a very short time.i would give very high marks for a job well do More

by Chief and commander
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not remember his name.
August 26, 2017

Rockwall Ford Another great experience with Rockwall Ford! Jackee was very friendly, professional and helpful. Have been getting my F150 serviced here for the las More

by Buddy16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackee
August 16, 2017

Friendly overall experience , great saleman(Herb) and sales team, and always a great experience with Don in finance. Would recommend this dealership to friends and family. More

by FFchrispenny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herb
August 15, 2017

Very pleasant, professional. I really enjoyed this experience and found the employees very helpful, in a short period of time, I had anew car and it was late at night, the employe More

by Satisfied customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gus Donahue
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