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Rothrock Motor Sales - Service Center

Allentown, PA

4.5
2,095 Reviews

2,095 Reviews of Rothrock Motor Sales - Service Center

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April 26, 2024

Salesman Wes went above and beyond his duties as a salesman. He answered many of our questions before we even had to ask them. He did not rush or hurry us along and it was actually nice to talk with s More

by KMDOUGLAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley Maxwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle
April 26, 2024

Fantastic service with quick turnaround time. Everyone was very professional and attentive to out needs. More

by jsmith
Recommend Dealer
Yes
Employees Worked With
Mario Sessanta
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2024

Excellent service an attention thanks you for service , and patience with me bless you ♥️ bye More

by WANDABONILLA8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Inspection
Apr 25, 2024 -

Rothrock Motor Sales responded

Thank you for taking the time to give us your feedback! We are glad to hear your service was excellent! Until next time, take care!

April 25, 2024

Thank-you rothrock for selling and taking care of my nissan, the ladies in the nissan service side are amazing there always professional and very friendly thanks again for great service More

by jbaron1014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simone McErlean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlene Kratzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsea Norton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Sessanta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Rothrock Motor Sales responded

Thank you for your kind words about our service team! We are glad to be able to have helped you out with your Nissan! Have a nice day!

April 25, 2024

A very clean, wonderful dealership and service center. Quick, well priced and extremely friendly advisors make this a great center to choose. More

by JZETTLEMOYER18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlene Kratzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Rothrock Motor Sales responded

Thank you for your review! We are happy your service went quickly! We hope to see you again in the future!

April 25, 2024

Mario was professional and thorough, and addressed each issue. I feel comfortable taking my car here for service because I feel as though they aren’t trying to price gouge or rip anyone off. More

by sarah.haddad52916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Sessanta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Rothrock Motor Sales responded

Thank you for highlighting our staff who helped you out! Have a wonderful day!

April 25, 2024

Everyone was extremely friendly and helpful. Best place to bring your vehicle for service and repairs More

by goamps1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simone McErlean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlene Kratzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Rothrock Motor Sales responded

Thank you for your positive feedback! We are glad your service went smoothly and everyone was friendly and helpful! Until next time, take care!

April 25, 2024

It took over 5 hours to do an oil change and to rotate tires. I hope this was an off day because I am a long time customer. More

by doug marin
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlene Kratzer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsea Norton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Sessanta
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2024

Every time I had an appointment it was very prompt, had to wait awhile but what are u going to do More

by SUSANKLINE07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Sessanta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Rothrock Motor Sales responded

Thank you for your feedback! We are glad your service went as planned and was prompt! Have a great day!

April 24, 2024

Autumn was awesome and I felt she was fully engaged with my problems and had good solid solutions and recommendations More

by SHELLIEPANY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
autumn
Apr 25, 2024 -

Rothrock Motor Sales responded

Thank you for your kind words about Autumn! We are glad she was able to give you solid solutions and recommendations! Have a great day!

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