Royal Kia

Friendly, professional, and informative staff. .All in all, a very positive experience for a process that can be stressful. .All in all, a very positive experience for a process that can be stressful. More

I appreciate Nicole's patience & good humor whenever I need her assistance in learning this new curve need her assistance in learning this new curve More

I wanted to share my experience with Yvonne. First, she absolutely deserves a raise. Second, never let her go—she is truly a gem. Honestly, I probably wouldn’t have bought a car from Kia if it w First, she absolutely deserves a raise. Second, never let her go—she is truly a gem. Honestly, I probably wouldn’t have bought a car from Kia if it weren’t for her. She made the whole process incredibly easy and even enjoyable. Buying a car can often feel stressful, pressured, and overwhelming when you’re making such a big decision, but not once did I feel that way with Yvonne. I had several obstacles pop up at different stages, and each time she stayed calm, patient, and focused on helping me resolve whatever came up. And on top of it, I live in a different city, so she took time out of her day to drive 2 hours to deliver the car to me! Her kindness is unmatched, and because of her, I’ll be recommending that friends and family go to her in the future. Thanks again to Yvonne for everything! More

Very friendly and accommodating atmosphere. Everyone we encountered projects a vibrant desire to ensure the customer experience is one that is comfortable and positive. Aaron Castillo was our Everyone we encountered projects a vibrant desire to ensure the customer experience is one that is comfortable and positive. Aaron Castillo was our sales rep and was very thorough and customer oriented. He is extremely knowledgeable and is a great representation of the Royal Kia family's commitment to ensuring the customer experience is pleasant and engaging. More

I went to Royal Kia for a purchase after using them for service for several years. I was pleased with the service and equally pleased with my sales experience on this visit. Derek Hayes was knowledgeable a service for several years. I was pleased with the service and equally pleased with my sales experience on this visit. Derek Hayes was knowledgeable and did not push or pressure me into a decision. He explained options I had for warranty. I would go back to Derek when it is time to buy again. More

I had a great experience at Kia, Kendra was wonderful, she thoroughly explained everything and answered all my questions. She also checked in on me while I waited in the lobby, which was really nice. she thoroughly explained everything and answered all my questions. She also checked in on me while I waited in the lobby, which was really nice. More

David Loper has provided world class service to Royal customers for many years. My family and many friends rely on Dave for all our service needs. We wouldn’t take our vehicles to anyone but Dave Loper a customers for many years. My family and many friends rely on Dave for all our service needs. We wouldn’t take our vehicles to anyone but Dave Loper and Royal Kia! More

I had a wonderful experience and Ryan was a great sales person. I was looking for an affordable safe car for my daughter, and he helped me find the perfect fit! person. I was looking for an affordable safe car for my daughter, and he helped me find the perfect fit! More

I think the best thing I can say about this dealership as it’s clean, followed by my sales associate Nicole. I’ve had to run around for months proving maintenance was let down time and time again the last ti it’s clean, followed by my sales associate Nicole. I’ve had to run around for months proving maintenance was let down time and time again the last time I picked up my car, the hood wasn’t shut and I was driving 50 miles an hour down Oracle could’ve gotten to a very bad accident The gas tank was left on E with the light on after leaving my car there for the fourth time so they can work on it they told me they drove the car for 20 miles and they gave it back with fumes not happy but I must say Nicole handled herself professionally is definitely an asset to this dealership without her. You would’ve lost my business. This girl‘s going places and if you’re smart, you’ll take care of her. She’s a leader, not a follower. More

Early 7am appointment availability. Outstanding Service Advisor (Eddie Contreras). Clean facilities. Fast and skilled service by knowledgeable technicians. Clear explanation of service Outstanding Service Advisor (Eddie Contreras). Clean facilities. Fast and skilled service by knowledgeable technicians. Clear explanation of service performed. More