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Schaller Acura - Service Center

Manchester, CT

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42 Reviews

42 Reviews of Schaller Acura - Service Center

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June 29, 2018

Friendly service Brian was very helpful in explaining things and kept me up to date throughout whole experience. Made it very easy on making my decision on whether I'l More

by Jpoquette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Coughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2018

Great service Brian has always been helpful and made going to a dealership a painless experience. I have brought my vehicles to Schaller since 1994. Would not go el More

by Megan98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Coughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2018

Navi 2018 Update Thanks Joe for your support with update on 2018 version it was a good experience for me. I was glad to. have your Support with this process Craig More

by cparm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe DeLaCruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2018

Outstanding customer experience With every service visit to Schaller, I am greeted with courtesy and professionalism. The dealership personnel have processes in place to make you fe More

by citymagnolia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason, David Wiltse
November 14, 2017

Really great service! I've been going to car dealerships/ service centers for over 30 years now and this was by far the best experience I've ever had. Everything from the More

by SteveB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Stone
October 10, 2015

Joe DeLaCruz is a professional and a pleasure to work with. Joe is the reason that I will continue to bring my MDX to Schaller for service and next purchase. He accurately diagnosed the problem, kept me in the More

by onyourleft
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
February 18, 2015

Schaller is luck to have service dept folks Have bought two TL's from Schaller in Manchester in 2004 and 2007. The service dept has never let me down. The folks I worked with (mentioned below) h More

by ssrs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dave,Wiltse
August 12, 2014

SRS on - refused to repair driver's buckle under warranty. I had the common, honda/acura, intermittent SRS / Airbag light on, in my stock, unmodified, 04 Satin Silver 6-speed TSX with 57K miles. The red SRS li More

by SilverTSX-CT
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Service Writer
May 01, 2014

Front Wheel Bearing Quick scheduling.....quality work completed on time.....Acura TL has over 287,000 miles.....thanks in large part to quality diagnosis, repair and main More

by redbadge777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April 20, 2014

Schaller Acura Always superior service and quality workmanship. The Service team Brian, Dave and Joe are customer focused and friendly. They always go above and beyo More

by mdankowski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dave in Service
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