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Scott Clark Toyota - Service Center

Matthews, NC

4.7
2,661 Reviews

2,661 Reviews of Scott Clark Toyota - Service Center

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April 12, 2024

Fantastic service department. Always use Scott Clark Toyota for service when I’m in the Charlotte area. Asst Service Mgr Heather Sauer assisted me this week when my Avalon needed More

by jeb2211a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2024

Supper location, flexibly hours, and helpful staff. Too many emails about things I don’t need though. Thanks More

by Motorrun
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valets
March 29, 2024

Billy is the greatest. He’s been my rib for 13 years. I love the way they go over the whole car even if I come in for an oil change. More

by Breathmike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2024

I had a great experience at Scott Clark Toyota service department last week. Archie Newton always does an excellent job. More

by gpaldredge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Archie Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2024

I don’t recommend have oil change with this dealer, it is expensive and the service advisor M didn’t help me to get any discount or coupon, I didn’t like the customer service. More

by Nick kanaan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike
March 20, 2024

Excellent service! Marshall always takes good care of my car and is always thorough in explaining what needs to be done. More

by diannegrimm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marshall Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2024

Excellent Customer Service. Was kept informed of my maintenance status of my vehicle. The service manager was very helpful and informative . More

by DD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nautica Maxwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2024

Marshall Moore was my appointment specialist that set up the item that I came in to address. He also asked about other points on my car while looking up upcoming maintenance points. He quickly suggested a More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marshall Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2024

Marshall and Justin always take good care of our car. They seem honest and don’t try and oversell services we don’t need. More

by Fgzogzas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Bustle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marshall Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2024

Service flat tire happen again same day even they fix it, they never check flat tire current way and leave Custer at risk at the road. Even we told service manager problem was, when we drop with clear instru More

by rodsbp1159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Zajac
1.0
This rating includes all reviews, with more weight given to recent reviews.