Serra Trussville Kia

Incredible! I have never purchased a car before from a dealership and I will just say that I am so pleased that I went with Serra Kia. John was so nice and helpf I have never purchased a car before from a dealership and I will just say that I am so pleased that I went with Serra Kia. John was so nice and helpful with every detail and pointed me to the right direction. The dealership was clean and very professional. I will recommened anyone to this salesman and dealership! More

Great Service A wile back I had my car worked on Jessica was so nice great at doing all the things she was busy I stuck my head in the door was the service manager A wile back I had my car worked on Jessica was so nice great at doing all the things she was busy I stuck my head in the door was the service manager office and ask him could I get something out of my car right quick he said I guess just ask her he set back down not good service but I guess he was not having a good day.i did not wont to ask Jessica she was so busy I went back around sit down and a lady just walking through ask how I was today she was Lisa was her name she ask could she get me anything I told her I wanted to get a bag with my work things out of my car she said sure I will be happy to get that for you and my car was up on the lift and Lisa went and got my things and gave them to me she said she was over parts that's great she would be good if she was over the service also that service manager was not good he could have helped me out and just passed it off what a shame thank you LISA & JESSICA for great service . More

Salesman was great I WAS TOLD TO CHANGE THIS REVIEW FROM POOR TO GOOD IN EXCHANGE FOR KIA DEALERSHIP TO PAY FOR GAP INSURANCE ON MY CAR I PURCHASED FROM KIA IN TRUSSVILL I WAS TOLD TO CHANGE THIS REVIEW FROM POOR TO GOOD IN EXCHANGE FOR KIA DEALERSHIP TO PAY FOR GAP INSURANCE ON MY CAR I PURCHASED FROM KIA IN TRUSSVILLE. AWFUL PLACE TO DO BUSINESS WITH. SO THIS REVIEW HERE IS A BRIBE AND IS TOTALLY FAKE. WORST PLACE TO BUY A VEHICLE. BRonson Honeycutt is the best salesman. Great attitude and works hard to satisfy you. Can’t ask for anyone any better. Bronson Makes sure you are completely satisfied with your purchase of a new vehicle. More

Service Manager is a joke Told I wouldn't go to Wal-Mart and ask for something free. When the free oil change was already set up. This coming from service manager Told I wouldn't go to Wal-Mart and ask for something free. When the free oil change was already set up. This coming from service manager More

Great Experience Isaiah was our salesman and Kasey was our financial guy. Both were extremely knowledgeable and helpful in the process of buying our car. They did ever Isaiah was our salesman and Kasey was our financial guy. Both were extremely knowledgeable and helpful in the process of buying our car. They did everything they could to make it happen. Very pleased with our experience. More

Just bought my first car by myself!!!! They absolutely took excellent care of me on my purchase of my new car!! Charlotte Macon your awesome 😍 if anyone is looking for a car go to t They absolutely took excellent care of me on my purchase of my new car!! Charlotte Macon your awesome 😍 if anyone is looking for a car go to this Kia dealership! More

Awesome First of all the salesman was incredible very patient. We looked at several different cars over a week span. He was very respectful of our budget and First of all the salesman was incredible very patient. We looked at several different cars over a week span. He was very respectful of our budget and work very hard to find cars within that budget. The finance staff was absolutely incredible. They work their tails off to get us the numbers that we could afford. After our last visit we were just going to accept the fact that they couldn't do anything for us but the following Monday I received a phone call from the finance department and we went back and forth a couple of times and they finally got the numbers that we could afford. They did not want to quit until they put us in the car that we wanted. Exceptional service and exceptional values. More

Great buying Experience!!! The staff was very friendly and got me financed without any problems...They went above and beyond to satisfy my buying needs.. I would highly recommen The staff was very friendly and got me financed without any problems...They went above and beyond to satisfy my buying needs.. I would highly recommend Isaiah Grayson, as your salesman... More

Great experience The customer service was great. Isiah assisted us and was nothing but helpful. I traded my car in and the process was very simple and straight forward The customer service was great. Isiah assisted us and was nothing but helpful. I traded my car in and the process was very simple and straight forward. More

looking to purchase Attentive as soon as i walked in. Sales associate Isaiah Grayson was polite and informative. Non presssure. Sales mngr was great to work with too. Pro Attentive as soon as i walked in. Sales associate Isaiah Grayson was polite and informative. Non presssure. Sales mngr was great to work with too. Probably the best experience i have ever had buying a car from a dealership! More