Serra Trussville Kia

Amazing Great experience. Everyone were beyond nice. Service was quick and they even cleaned my dash. The waiting area was stocked with coffee, snacks, comfo Great experience. Everyone were beyond nice. Service was quick and they even cleaned my dash. The waiting area was stocked with coffee, snacks, comforable chairs and tv.. A+ service experience. More

Oil change time Always have a great experience when I go in for service. Jessica and the team take great care of my car plus they're fairly quick about getting you in Always have a great experience when I go in for service. Jessica and the team take great care of my car plus they're fairly quick about getting you in and out in a timely manner. I'd highly recommend anyone go there and have your Kia serviced even if you didn't buy there. More

Excellent service experience. The reason why I gave it a 5 star rating, because the young man in the service department is very helpful, very kind and very informative. but he alwa The reason why I gave it a 5 star rating, because the young man in the service department is very helpful, very kind and very informative. but he always is When I come in to have my car service. He has great customer service and that is something that is hard to find now days!!! More

AWESOME Everyone was great. They checked on everything I was concerned about. I will most definitely go back if I have any problems with my car . Everyone was great. They checked on everything I was concerned about. I will most definitely go back if I have any problems with my car . More

Excellent customer Service!! From Sales to Service Very satisfied with my purchase, Bronson was very professional, Dealership was top notch. They went beyond to make sure I was 100% satisfied and happy Very satisfied with my purchase, Bronson was very professional, Dealership was top notch. They went beyond to make sure I was 100% satisfied and happy! The service department is great too!! I recommend Serra Kia of Trussville all the way!! More

Customer Service Beyond All Expectations!! The whole car buying process this time around was a breeze! The staff went above and beyond to get me the best APR and price they could possible get. The whole car buying process this time around was a breeze! The staff went above and beyond to get me the best APR and price they could possible get. Great overall customer service with everyone being very professional and friendly. Bronson and Lee made sure they did everything they could to keep me 100% satisfied with my purchase from the begging to the end. This staff goes out of their way to ensure great customer service and overall satisfaction. I will definitely recommend Serra Trussville Kia to all family and friends! More

Outstanding Customer Service Bronson made my car buying experience more pleasant than any other dealership would have! If you need to buy a vehicle, I highly recommend this dealer Bronson made my car buying experience more pleasant than any other dealership would have! If you need to buy a vehicle, I highly recommend this dealership and Bronson, the elite salesman! More

Best car buying experience! John Gray and Lee Feiden were a pleasure to work with! They truly made the car buying experience a breeze. I will not waste my time again in the futur John Gray and Lee Feiden were a pleasure to work with! They truly made the car buying experience a breeze. I will not waste my time again in the future looking for the best price since Serra Trussville Kia has the best price up front. I will definitely be back again when I am ready to make another purchase & will be sure to ask for John Gray again! More

Incredible! I have never purchased a car before from a dealership and I will just say that I am so pleased that I went with Serra Kia. John was so nice and helpf I have never purchased a car before from a dealership and I will just say that I am so pleased that I went with Serra Kia. John was so nice and helpful with every detail and pointed me to the right direction. The dealership was clean and very professional. I will recommened anyone to this salesman and dealership! More

Great Service A wile back I had my car worked on Jessica was so nice great at doing all the things she was busy I stuck my head in the door was the service manager A wile back I had my car worked on Jessica was so nice great at doing all the things she was busy I stuck my head in the door was the service manager office and ask him could I get something out of my car right quick he said I guess just ask her he set back down not good service but I guess he was not having a good day.i did not wont to ask Jessica she was so busy I went back around sit down and a lady just walking through ask how I was today she was Lisa was her name she ask could she get me anything I told her I wanted to get a bag with my work things out of my car she said sure I will be happy to get that for you and my car was up on the lift and Lisa went and got my things and gave them to me she said she was over parts that's great she would be good if she was over the service also that service manager was not good he could have helped me out and just passed it off what a shame thank you LISA & JESSICA for great service . More