Shaker's Family Ford

Straight Forward Sales Friendly Service We were in need of a work van to add to our growing fleet and James Ciancioio was more then helpful and friendly with a professional straight forward We were in need of a work van to add to our growing fleet and James Ciancioio was more then helpful and friendly with a professional straight forward approach that was appreciated that made the buying process easy. Cindy Bugbee in finance was also pleasant to work with being very accommodating and efficient as our schedule was tight. As we purchased a used vehicle we also had dealings with the service department as we wanted them to look over some concerns and they were just as friendly and helpful. Overall the staff has made the whole process an easy and friendly experience. More

"The Best!!" We just picked up our 2nd vehicle, (in a week!!) from James Cianciolo at Shakers. What a guy!!! We couldn't ask for a nicer gentleman. He took his We just picked up our 2nd vehicle, (in a week!!) from James Cianciolo at Shakers. What a guy!!! We couldn't ask for a nicer gentleman. He took his time and explained everything about our new vehicle to us. We came in as customers...we left as friends!! More

My new Explorer Sport Well I talked with other dealerships but Shakers is the one I chose because straight forward honesty plus I love my Ford Explorer Sport. The guys I de Well I talked with other dealerships but Shakers is the one I chose because straight forward honesty plus I love my Ford Explorer Sport. The guys I dealt with were great and also Lindsey Shaker she got the ball rolling on getting me into my new explorer More

Exceptional Buying Experience My husband and I just purchased a certified preowned vehicle from Shaker Family Ford and were so impressed by our sales person, Bill Reed and the rest My husband and I just purchased a certified preowned vehicle from Shaker Family Ford and were so impressed by our sales person, Bill Reed and the rest of the staff. They were professional, friendly, and knowledgeable. We had the best buying experience ever! More

Very satisfied customer Bill R and Cindy were so great to work with. They made me feel completely comfortable. I am extremely happy with my new Ford Explorer. Bill R and Cindy were so great to work with. They made me feel completely comfortable. I am extremely happy with my new Ford Explorer. More

Fiesta Fantastic!! Just leased a Fiesta from Family Ford and love it!! James Cianciolo our sales person was great on helping me keep in my price range, even when I was w Just leased a Fiesta from Family Ford and love it!! James Cianciolo our sales person was great on helping me keep in my price range, even when I was wandering toward cars in higher price ranges, he brought me back where I wanted to be and got me the perfect car. Cindy Bugbee in the finance department was awesome, she went above and beyond and got me payment that work for me,she made it so smooth. Both Cindy and James were fantastic-I'll definitely be a repeat customer!! More

Best experience i have ever had buying a car! James Cianciolo was an amazing sales person and went through everything with me. He made sure that i walked out the door with my car satisfied and hap James Cianciolo was an amazing sales person and went through everything with me. He made sure that i walked out the door with my car satisfied and happy. They went above and beyond with making sure everything was perfect with the car and ready for me the day i picked it up. I will surely refer friends to him personally in the future. More

"FANTASTIC" My husband purchased a new dump truck over the weekend and couldn't be happier. Jim Cianciolo is one of the "BEST" salesmen we have ever dealt with. My husband purchased a new dump truck over the weekend and couldn't be happier. Jim Cianciolo is one of the "BEST" salesmen we have ever dealt with. He took the time to explain everything and was very informative. He has an awesome personality and made purchasing a new vehicle simple and easy. We will definitly be purchasing another car from him in the near future. Cheryl & Mike D'Agostino More

Cathy Reed a great help in the purchase of my new car Cathy Reed was a big help in the purchase of my new car 2015 ford escape. She explain everything to me about my new car Cathy Reed was a big help in the purchase of my new car 2015 ford escape. She explain everything to me about my new car More

Great customer service. Helpful and courteous Bill Reed greeted us when we first arrived at the dealership and he was very polite and ready to help us purchase a car. He was knowledgable about the Bill Reed greeted us when we first arrived at the dealership and he was very polite and ready to help us purchase a car. He was knowledgable about the cars and he quickly knew which one I was interested in. After that he took great care of us inside and we started the paperwork. He is a great sales person and I would highly recommend him. More