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Shields Auto Center
Rantoul, IL
777 Reviews
Shields Chrysler Dodge Jeep RAM is an established Rantoul, IL dealership that maintains a well stocked supply of Chrysler, Dodge, Ram and Jeep vehicles in our new and pre-owned inventories. Our sales representatives have the experience to find the perfect vehicle match for you, and our finance staff will provide competitive payment options. The entire buying experience is straightforward and no hassle here; come and visit us today at 850 Broadmeadow Road.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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Showing 777 reviews
April 04, 2024
I popped into town for a quick visit and needed an oil change while I was there. Dale Scudder was able to squeeze me in even though they were supper busy. I truly appreciate the quick and awesome service change while I was there. Dale Scudder was able to squeeze me in even though they were supper busy. I truly appreciate the quick and awesome service provided! More
by toyo4by
Employees Worked With
Helpful April 02, 2024
Shields Auto Center service department is efficient, thorough, and courteous and is a very good value thorough, and courteous and is a very good value More
by Doug
Verified CustomerEmployees Worked With
March 31, 2024
Service is always prompt and service staff are friendly and helpful. We will return for all our service needs and recommend Shields to our friends. and helpful. We will return for all our service needs and recommend Shields to our friends. More
by vjruss0718
March 29, 2024
Outstanding place. Salesperson David Cassout was supremely helpful in our search for a great used car; he went above and beyond to explain newer cars’ technology to us Salesperson David Cassout was supremely helpful in our search for a great used car; he went above and beyond to explain newer cars’ technology to us and asked useful questions to help us make a decision that was right for us. Also, service dept. personnel have taken great care of our old Ranger (which we’ve brought there for 10+ years). Finance manager Theresa is fantastic, too. Highly recommend Shields — friendly, informative, experienced people. More
by parakeetpaula
March 28, 2024
Avoid the service department. Already taken a month for repairs, still don't have the car back. Already taken a month for repairs, still don't have the car back. More
by elewis
March 23, 2024
Larry Collins made this happen for me in Paxton, Illinois and I was able to get my wife a beautiful jeep. and I was able to get my wife a beautiful jeep. More
by clint11
March 23, 2024
Dealership was very thorough and courteous from the owner, salesman, business manager to the service department. owner, salesman, business manager to the service department. More
by lllindsay1
March 22, 2024
the staff at Shields was wonderful. Easy to work with and very knowledgeable. I appreciate all that Robert did to get me into my new Chevy! This place was amazing and I will be using th Easy to work with and very knowledgeable. I appreciate all that Robert did to get me into my new Chevy! This place was amazing and I will be using them again in the future! More
by michellehumes38
March 22, 2024
Everyone is friendly and treats you with kindness and respect! The waiting area is warm and has lots of refreshments. The other customers are friendly and welcoming because I live in a neighboring area. respect! The waiting area is warm and has lots of refreshments. The other customers are friendly and welcoming because I live in a neighboring area. More
by feleciataborcity
Employees Worked With
March 19, 2024
Ask the service department to check your stuff thoroughly. Or you have to take back. thoroughly. Or you have to take back. More
by mzvickie01
