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Shields Auto Center
Rantoul, IL
780 Reviews
Shields Chrysler Dodge Jeep RAM is an established Rantoul, IL dealership that maintains a well stocked supply of Chrysler, Dodge, Ram and Jeep vehicles in our new and pre-owned inventories. Our sales representatives have the experience to find the perfect vehicle match for you, and our finance staff will provide competitive payment options. The entire buying experience is straightforward and no hassle here; come and visit us today at 850 Broadmeadow Road.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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Showing 780 reviews
May 15, 2024
Always have a great experience at Shields. I highly recommend both sales and service departments. I highly recommend both sales and service departments. More
by lmarlow53
Verified Customer
Helpful May 13, 2024
Kyle was very helpful and informative about my car and also about the sales process as it progressed! Craig and Teresa were also very friendly and helpful, and the team worked great together to make the p also about the sales process as it progressed! Craig and Teresa were also very friendly and helpful, and the team worked great together to make the purchase seamless. I would highly recommend this team to everyone! More
by tamdem1991
May 07, 2024
This was truly a wonderful sale of a great Ford Edge, This made my wife very happy, thank you. This made my wife very happy, thank you. More
by richard.castle
May 05, 2024
I was sold a Jeep Gladiator that had a recall on it and they didn’t even inform me about this recall. The recall took several months which in this time I had to get me a whole new set of tires because of t they didn’t even inform me about this recall. The recall took several months which in this time I had to get me a whole new set of tires because of this recall for a universal drive shaft. There was no reimbursement. That good thing about their service was the fact that every time they would screw up on my service, (which happened several times in the past) they would try to make things better. This is what makes me give them 3 stars More
by justicedavidjustice
May 05, 2024
Timely, friendly, area clean and attractive Answered questions with knowledge. Car good to go with no delay questions with knowledge. Car good to go with no delay More
by Idaho1969
May 04, 2024
Fast & courteous service I found the vehicle I was interested in & a deal was made interested in & a deal was made More
by seabeeea3
May 01, 2024
The sales people and service department are great and generally very friendly and knowledgeable. I do want to mention that the girl answering the phone for the main line is very unfriendly and makes it generally very friendly and knowledgeable. I do want to mention that the girl answering the phone for the main line is very unfriendly and makes it clear that your call is an inconvenience. I dread calling to schedule service and speaking with her. More
by emmastuebe
April 27, 2024
Friendly people they did a great job at making the process easy,wish they could get more trucks to pick from process easy,wish they could get more trucks to pick from More
by tuden3
April 19, 2024
Very very helpful showed me everything I needed to know on my new vehicle and was very informative on how to use everything on the new vehicle on my new vehicle and was very informative on how to use everything on the new vehicle More
by dherges551
April 18, 2024
I’m not sure who Craig Fanning is but my salesman was Terry Twitchell and we had a great experience with him. My vehicle was very clean and inside when we arrived and was greeted at the door. Thank you f Terry Twitchell and we had a great experience with him. My vehicle was very clean and inside when we arrived and was greeted at the door. Thank you for a great buying experience! More
by j.long2
