South Bay Hyundai

they were helpful with answering all my questions and telling me how the entire leasing process worked. I would lease another car here again with the type of deal I received. telling me how the entire leasing process worked. I would lease another car here again with the type of deal I received. More

Went in for 30k mile checkup and when I picked up car they forgot to reset when my next oil change as car tells me I’m still due for oil change?!??? they forgot to reset when my next oil change as car tells me I’m still due for oil change?!??? More

Did not correctly diagnose the issue. Released the car to me when it wasn't fixed. Required multiple visits to remedy the issue. Lack of communication and miscommunication. Took over a mo Released the car to me when it wasn't fixed. Required multiple visits to remedy the issue. Lack of communication and miscommunication. Took over a month to get fixed and I was without the car for three weeks. Total disaster. I will not be back. More

Dealership is super friendly with everyone working there. All the staff is super helpful, friendly, and very knowledgeable about the cars. All the staff is super helpful, friendly, and very knowledgeable about the cars. More

No one acknowledge me upon arrival. I walked by five people who did not even make eye contact with me.I had to wait 5 hours for an oil change. At the end, no one walked me through it. I I walked by five people who did not even make eye contact with me.I had to wait 5 hours for an oil change. At the end, no one walked me through it. It was just the cashier who cleared everything and gave me a receipt, not even an explanation at the end from the service professional professionals. More

This dealership was great; they were friendly, and it is a great place to buy a car from. Omar was also good, no pressure like so many other salespeople at dealerships. He was patient and told me everythi a great place to buy a car from. Omar was also good, no pressure like so many other salespeople at dealerships. He was patient and told me everything that I asked of him. He worked to get the deal I wanted, so it worked out just the way I wanted. My Car is great, and I have never owned one like this. My wife and I have enjoyed it on trips. All in all, the dealership was a good place to work with, and Omar was the best salesperson I have ever dealt with. Regards Paul Spearman More

Jack is outstanding. But the service desk when I dropped off and picked up my car was unprofessional. And appeared prejudiced when dropped off my keys at the service desk But the service desk when I dropped off and picked up my car was unprofessional. And appeared prejudiced when dropped off my keys at the service desk, no one acknowledge me, with, 5 service staff there. Three were on the phone, one on computer and one female putting on her makeup. The same occurred when I went to pick up car, I stood there again service desk. No one wanted to help me again. They let new person help me pay for check out and she was new and no one came to help her. She was trying to have me sign a transfer of tile. I questioned it, she had someone her her and he didn’t Know either. When I picked up my keys I had other keys on the ring by accident and was only given only the car key. No one knew where keys were. I had to change Locks . I will never go there again. This was my second time having my car repaired there, horrible experience both times.! I am going to complete a yelp review. With exception of Jack, great customer. More

Only set back was the wait to see a sales person. I checked in and they called for someone, but no one came. I went back to the front desk after about 20 minutes and the receptionist made sure some I checked in and they called for someone, but no one came. I went back to the front desk after about 20 minutes and the receptionist made sure someone came out. Anthony was great to work with. I am still waiting to receive a copy of the full warranty paperwork from Juan. We were the last people there on Saturday night and the person with the warranty details was gone, so Juan said he would email me the full document. He gave me a copy of page 1, but I still need the other 13 pages. More

Went in to look at a specific car that I saw on their website, test drove it and went to sit down for the numbers. The price they gave me was a couple thousand higher than listed online on their website website, test drove it and went to sit down for the numbers. The price they gave me was a couple thousand higher than listed online on their website including all fees and taxes. They stated that they could not lower the price to the online OTD price and gave no reasoning as to why since it was listed that way on their site. Disappointed as this was my second dealership of the day. More

Quality of service and service providers are terrible. I’m constantly having to check in to check the status of my car. Instead of fixing the problem they had me come back another day after already wastin I’m constantly having to check in to check the status of my car. Instead of fixing the problem they had me come back another day after already wasting several hours of my time More