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South Bay Hyundai

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.7
3,358 Reviews
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20433 Hawthorne Boulevard

Torrance, CA

90503

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Showing 3,359 reviews

May 05, 2024

Everyone one at the dealer was really great they did everything they possibly could to make a deal I was on a budget and they worked with me they made it happen really thankful and pleased with the car More

by jaguilar329
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Andersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay
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May 06, 2024 -

South Bay Hyundai responded

Thank you for leaving this awesome review! All of us at South Bay Hyundai appreciate your feedback and will make sure to let our team know to keep up the great work!

Helpful
May 05, 2024

Everyone answered our questions and followed through until the car was delivered. John and Steve were very accommodating. More

by gregoryhachigian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike "MJ" Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Andersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Getz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

South Bay Hyundai responded

Thanks so much for taking the time to rate and review us! We're so glad you enjoyed working with our team and that you were happy with the level of service you received. Please let us know if there's anything more we can do. We look forward to serving you again!

Helpful 1
May 04, 2024

Everyone I worked with was helpful and kind. Car was as described. I'm very happy. More

by tim_obrien
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Andersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Matsumoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

South Bay Hyundai responded

Thank you for your fabulous recommendation and review! All of us at South Bay Hyundai are so pleased you enjoyed your experience working with our team, and we look forward to working with you again! If there is anything more we can do, please let us know.

Helpful
May 03, 2024

Poor customer service, Took several attempts to fix my NEW CAR. Service technicians made us feel as if they were doing us a favor when speaking to us. More

by LSB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
nicole, arianna
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May 06, 2024 -

South Bay Hyundai responded

We're very sorry to see the low rating and to hear about your experience. Our team consistently strives to provide our customers the best possible customer service, and we're sorry we missed the mark. Thank you for bringing it to our attention so we can address it and make sure it doesn't happen again.

Helpful
May 03, 2024

Jack Kim is spectacular and truly one of a kind. His ability to make the entire servicing experience painless is unparalleled. He's extremely knowledgeable about the details of my car, finds ways to More

by KAMRAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2024 -

South Bay Hyundai responded

This is such a wonderful review and recommendation! Customer service is vital and we are so pleased that Jack has exceeded your expectations! Please let us know if there is anything more that you need and thank you for being our customer.

Helpful
May 03, 2024

Extremely clean and hospitable with snacks, coffee and water stocked in the waiting area. Staff are extremely friendly, taking time to explain all your questions. Free car wash is available, which made me More

by clee12017
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Andersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

South Bay Hyundai responded

We appreciate you taking the time to submit a review of your service experience with South Bay Hyundai. On behalf of our team, we value you as a customer and look forward to serving you in the future.

Helpful
May 03, 2024

Very professional service department. Service was done in a timely fashion. They do not try to sell you any unnecessary service items. More

by virendrakadakia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Nelson
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May 06, 2024 -

South Bay Hyundai responded

We're happy to hear you had such a positive experience with our team! Thank you again for choosing South Bay Hyundai and we hope to see you again.

Helpful
May 03, 2024

Service writer was exceptional friendly and knowledgeable She kept me up to date with my car More

by CIVITELLOPATRICIA722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know her name 5 stars
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May 06, 2024 -

South Bay Hyundai responded

What a great rating and review! We're so glad you enjoyed your experience working with us, and we look forward to working with you again!

Helpful
May 03, 2024

I always check with Jeremy to ensure that the technician thoroughly check out my car. The service was timely and efficient More

by damperk1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

South Bay Hyundai responded

We appreciate your positive review of your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
May 02, 2024

Great service! They were thorough & quick to help me. They were professional and got the job done fairly quick. More

by bcaguing01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2024 -

South Bay Hyundai responded

We're so happy to hear you had a wonderful experience. Thank you for the great review of Antonio and Juan! We'll be sure to let them know to keep up the good work. If you have further needs or questions, please reach out!

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