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South Bay Hyundai - Service Center

Torrance, CA

4.6
1,848 Reviews

1,848 Reviews of South Bay Hyundai - Service Center

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April 27, 2024

I really like going to SouthBay Hyundai. The waiting room is clean, bright and comfortable. My service advisor was awesome! More

by lrose5boys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2024

Nicole Nelson is rude. I was the third car to pull in for service first thing in the morning and she proceeded to help the fourth person after me. After I told her I was th More

by klynncmitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Nelson
April 26, 2024

In for a recall. The staff were friendly and very helpful. It appears that the recall item was handled appropriately. More

by bruce.ross
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2024

The service rep was cordial and professional. Kept me updated with the status of the service work. And all works were preformed flawlessly. More

by A.T.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2024

Very helpful. Always find a way to remedy any issue. The mechanics are great at what they do! More

by begginingending7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole helped assist very helpful
Apr 26, 2024 -

South Bay Hyundai responded

Thank you so much for sharing your experience at South Bay Hyundai. We are so pleased to hear that Nicole and Calvin were able to give you the service you deserve. Please don't hesitate to call if you have any questions.

April 24, 2024

excellent service from the service advisor, mechanic, and other service reps were very friendly as well helpful. Been getting service there since it opened years ago. Thank you Nicole, Sebastion, Chris Sanch More

by REDENNIS2468
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole,Chris Sanchez, Sebastion
Apr 25, 2024 -

South Bay Hyundai responded

Thank you for your business and posting a review. We're happy to read about your great experiences in our service department. We'll be sure to pass on your kind words to our team. Please let us know if there's anything else we can do for you. We look forward to working with you in the future!

April 20, 2024

I’m happy with the services that I have gotten And will continue to go More

by shermanhamner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

South Bay Hyundai responded

We're so happy to hear that you are happy with your experience. We are always more than happy to assist you if anything else comes up and we look forward to your next visit.

April 20, 2024

I wasn’t able to take my car in and so my mom had to. They served her well. Andy helped me big time to get an appointment set up in an impeccable timely manner. The part came in and they were able to fix More

by BPTAI16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
Apr 22, 2024 -

South Bay Hyundai responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and are please we were able to assist you.

April 20, 2024

Prompted attention very courteous profesional and customer oriented service, waiting time as expected and great waiting accommodation More

by francisco.chavira.9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

South Bay Hyundai responded

Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

April 20, 2024

I was very pleased with Calvin's excellent customer service. I feel like my vehicle is in good hands with him, because he is very knowledgeable and understanding. It was very important to him that I ke More

by Chara Buffie Moore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

South Bay Hyundai responded

We're delighted to know that Calvin provided you with such a fantastic experience at South Bay Hyundai. We appreciate your recommendation and look forward to serving you again in the future.

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