Southern Ford
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,438 reviews
Quick to always find the best solutions for you. Very responsive in letting me know when any changes have been made and what I need to go on further Very responsive in letting me know when any changes have been made and what I need to go on further More
It is a pleasure to be able to secure an appt within a week! All my requests were met with reliable results. Stephanie Spangler is the very best, polite, caring, agreeable and conscientious. I will be week! All my requests were met with reliable results. Stephanie Spangler is the very best, polite, caring, agreeable and conscientious. I will be taking a 3000 mile road trip soon and feel my vehicle is ready. Thank you. More
Great service. Jon is very helpful, and they were able to get me in on short notice, and get my issues resolved quickly. Jon is very helpful, and they were able to get me in on short notice, and get my issues resolved quickly. More
John was very helpful and kept me up to date on my repairs and gave a very detailed explanation of what was going to happen. repairs and gave a very detailed explanation of what was going to happen. More
Southern Ford worked my Mustang in to provide us piece of mind for the upcoming 1000 mile trip. Great service and love the continuing updates on the provided services. mind for the upcoming 1000 mile trip. Great service and love the continuing updates on the provided services. More
Was greeted and had a very nice waiting area pointed out. I was taken aback that it took almost 2 hours for an oil change,state inspection and .tire rotation. I was taken aback that it took almost 2 hours for an oil change,state inspection and .tire rotation. More
great service from everyone. I would definitely recommend it to anyone within the southern network. I would definitely recommend it to anyone within the southern network. More
I’ve never had a good experience with your service department. This time was no different. I had to call your sales division to ask for assistance because I didn’t receive a callback to any of my v department. This time was no different. I had to call your sales division to ask for assistance because I didn’t receive a callback to any of my voicemails. I was finally able to schedule my service when I used your sites chat bot. I scheduled an oil change, tire rotation, and crystal fusion. The crystal fusion was not l listed. My courtesy ride home was awful. The driver was rude, dropped me off past my house, and I had to walk in the street to get to my driveway. Today when it rained I saw that the crystal fusion was not done. Now, I have to bring my car back. Instead of offering to pick my car up then bring it back, I was asked to bring it in tomorrow. I scheduled my service for Monday because that is my day off. Disappointed customer, Mrs. Hamilton More
Excellent experience buying a 2024 Ranger Raptor! Michael was extremely knowledgeable and helpful with the new purchase and my trade in! Chris, Joe and Jared made the entire experience pleasant and q Michael was extremely knowledgeable and helpful with the new purchase and my trade in! Chris, Joe and Jared made the entire experience pleasant and quick! More
Thanks well done for the great job and quick turnaround thanks again Wayne lepak until next time thanks again Wayne lepak until next time More