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Southwest Kia - Mesquite
Mesquite, TX
1,479 Reviews
We believe in challenging the Status Quo and are committed to redefining the business of car selling.
Southwest Auto has grown over the years and now has more dealerships to serve you. We have stores in the DFW area in Dallas, Mesquite, and Rockwall. We also serve the Austin area with our dealerships in Austin and Round Rock.
We know your time is valuable, that's why we offer transportation options for any service that takes an extended period out of your time. We also provide you with amenities such as free wifi, computer workspace for your devices, complimentary snacks, coffee, and water.
From the moment you walk into your showroom, you will be treated like family. We are dedicated to not only earn you business, but your trust.
We are an action oriented dealership striving to build long lasting relationships with our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,479 reviews
August 23, 2021
The lady that helped service my vehicle was incredibly helpful and worked to honor a previous agreement w the owners before. Took extra good care helpful and worked to honor a previous agreement w the owners before. Took extra good care More
by OCARRANZA123
Verified Customer
Helpful August 23, 2021
They were very helpful, it was easy to make an appointment with them! Heather was very nice and I like the shuttle back to my house since I live close I was able to get work done while my car was appointment with them! Heather was very nice and I like the shuttle back to my house since I live close I was able to get work done while my car was being serviced. More
by Hayleigh N
Employees Worked With
August 23, 2021
Heather Stallings has been my service advisor for many years. She’s the reason I keep coming back! I am ALWAYS taken care of. Thank you! years. She’s the reason I keep coming back! I am ALWAYS taken care of. Thank you! More
by TROYRAMIREZ32
Employees Worked With
Other Employees :
Ben (sales manager) Rudy (accounting manager)
August 23, 2021
Hello, I am happy to have Kia service my car, however, I waited 2 hours for an oil change. Until you get that fixed I will not be back. I can get this service done at several places in under 30 minutes. waited 2 hours for an oil change. Until you get that fixed I will not be back. I can get this service done at several places in under 30 minutes. Let me know when you have your time down . More
by TODD K
Employees Worked With
Other Employees :
I dealt with Daniel, not Heather. Daniel was great.
August 19, 2021
I came in because I received a recall notice regarding leaks from the engine. On the notice it states illumination of malfunction indicator that was not checked leaks from the engine. On the notice it states illumination of malfunction indicator that was not checked More
by msdell31
Employees Worked With
August 19, 2021
I had some very negative visits and a car purchase that should not have been approved. I finally got my tire issue fixed when I went in and spoke with Heather Stallings she made things much better. She go should not have been approved. I finally got my tire issue fixed when I went in and spoke with Heather Stallings she made things much better. She got me a free tire. More
by JBURLOU147
August 19, 2021
Relatively quick service, always offers a ride for me to wait at home instead of at the dealership, always friendly employees, just a good place. wait at home instead of at the dealership, always friendly employees, just a good place. More
by JSAL1613
August 19, 2021
Extremely pleased how well managed the service department was. They finished the work on my car ahead of schedule! Definitely reaffirmed my confidence in KIA Motors and this dealership. was. They finished the work on my car ahead of schedule! Definitely reaffirmed my confidence in KIA Motors and this dealership. More
by Rbnb22
August 18, 2021
Great customer service! They go above and beyond and communicate every step of the way. 10 out 10 rating every time I go get my car serviced. communicate every step of the way. 10 out 10 rating every time I go get my car serviced. More
by INNOVATIVELEADER78
Employees Worked With
August 18, 2021
Daniel de Leon is our service advisor he helped me with my car! He’s very helpful and always answering our questions and always ready to help my car! He’s very helpful and always answering our questions and always ready to help More
by Angelica monsivais
Employees Worked With
Daniel de Leon - service
