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Spitzer Buick GMC Parma - Service Center

Parma, OH

4.4
359 Reviews

359 Reviews of Spitzer Buick GMC Parma - Service Center

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May 30, 2024

I purchased my vehicle almost 7 years ago from the Axelrod Family . I have never had my car serviced any where but the dealership . I have akways had a positive experience from sales to service over More

by RHUTCH44130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : My thanks to Jodie on service 🙌, & my admiration for Mitch Axelrod is
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May 31, 2024 -

Spitzer Buick GMC Parma responded

Rose, thank you for your positive review! It is an honor to have your confidence and loyalty, and we are so glad that our team consistently provides you with the quality care that you deserve. Please do not hesitate to give us a call if there is ever anything more that we may help you with!

Helpful
May 30, 2024

Good location for me! Tom Repucci makes everything so easy and pain free. Thank you. More

by KELLEY6002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Reppucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach
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May 31, 2024 -

Spitzer Buick GMC Parma responded

Thank you for your positive review! It is always our goal to ensure our guests' experience is as pleasant as possible, and we are glad that Tom took great care of you. Please do not hesitate to give us a call if you ever have any further questions or concerns.

Helpful
May 29, 2024

Had an appointment at 10:15am showed up on time and it took 3 hour to get an oil change! Complete xxxxxxxx! More

by Jpage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No idea
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Helpful
May 29, 2024

Excellent service provided by Tim. Came by in lounge and updated me on service being performed both time wise and the cost. More

by SKIPOSU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2024 -

Spitzer Buick GMC Parma responded

Thank you for your positive review! We are glad that Tim got your automotive needs taken care of- thoroughly and efficiently. It is our pleasure to serve you. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

Helpful
May 26, 2024

Is very clean the people were very friendly and helpful I've had dealings with Brett leak before and he handed me off to Tom( squid can't remember his last name but Italian done More

by Brat
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Reppucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Spitzer Buick GMC Parma responded

Thank you so much for your positive review! We are honored that you confided in Brett and Tom with your automotive needs, and will certainly continue to provide you with our best care in your visits to come. We wish you the safest of travels!

Helpful
May 26, 2024

Who was sana's some service. How is hesitant because zach so ride was so great. But I was not disappointed in any way a buy spitzer. I look forward to a long relationship. More

by STEWART.PEGGYANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Spitzer Buick GMC Parma responded

Thank you so much for your positive review, Stewart! Providing thorough and efficient service is so important to us, and we look forward to serving your automotive needs for years to come. Safe travels!

Helpful
May 23, 2024

They charged me $200 dollars to tell me they didn’t know what the problem was. More

by markbraun7278
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dominic Difino
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 23, 2024

I have been going here for 20 years, best dealer service center in Cuyahoga county. More

by Jon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024 -

Spitzer Buick GMC Parma responded

Thank you for continuing to choose our dealership for the past 20 tears, Jon! Offering quality and efficient service is so important to us, and we are pleased that our efforts met your satisfaction. Your positive feedback means so much to us. Please drive safely!

Helpful
May 22, 2024

Came in for an oil change and tire rotation I was the third person in had a 8:45 appointment didn’t get out until 11:35 everyone who came in after me left before me l’m still upset I had other things t More

by LiLMack8812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kenneth Neitzel
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Helpful
May 22, 2024

Pleasant, professional service. Did a car wash Patient when applying rewards. Warned me that they were a bit backed up More

by marilynnburton1@gmail.com
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2024 -

Spitzer Buick GMC Parma responded

It is our pleasure to serve you in any way possible. Thank you for the great feedback! Please drive safely, and do not hesitate to let us know how we may be of further assistance to you in the future.

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