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Star Motor Cars

Houston, TX

4.8
315 Reviews
Finding the Right Luxury Vehicle Has Never Been Easier Here at Star Motor Cars, our purpose is simple: To rise above the status quo and provide the best luxury car buying experience imaginable. Is achieving this goal a quick or simple process? Of course not. However, the men and women who proudly stand behind the Star Motor Cars name are dedicated to do whatever it takes to not only meet this standard of excellence, but to surpass it.
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7000 Old Katy Rd

Houston, TX

77024

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Showing 315 reviews

August 31, 2023

Star has great people behind the desk and the wrench. Always helpful with my MB. More

by CKFUSELIER82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
August 31, 2023

Teresa and Carlos are of great assistance when I drop off my 2006 diesel for service. The offer of a loaner at no charge is greatly appreciated! More

by LAVET66
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Teresa & Carlos in service dept
August 31, 2023

Teresa in the service department was fantastic as usual. Car repair was made quickly and it was available before my workday ended. More

by CELTICDRAGON1418
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
David Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2023

First MB I bought from Star 1983 -have bought or leased 23 MB's since from Curt Rich and Ed O'Neal since Curt retired. My experience with Star Motor Cars entire organization has been and remains excep More

by HTWIL
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Eddie O'Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2023

$300 for an oil change and some washer fluid. No upfront explanation--just a surprise bill. It is enough to make me want to go trade this car in for another brand. Ridiculous. More

by ANDREWRRAY
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Mike
February 21, 2023

I recently bought a Mercedez S550 from Justin Seureau . The entire sales and after sales process was very professional, pleasant, and efficient. I am really happy with the service i recieved. It felt like More

by Suleman akbar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Seureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad finance director
June 23, 2022

Our experience with Star Motors was excellent. Our sales associate, Justin, was helpful and friendly. Negotiations were painless and purchasing the car was a peasant and quick. I highly recommend More

by Kenneth Evans
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin and Chad.
January 14, 2020

bad salesmanship bought a 2019 Cadillac xt5 with 8k miles. they knew nothing about this vehicle as they told me because they are a mercedes benz dearler, that was my f More

by tundra2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
TONY,COURTNEY
November 22, 2019

Professional caring sales staff I have worked with Fernando Bonilla three times now and he has NEVER let me down. The stores manager, Al Velasco went over and above to help us in a d More

by Steve P
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando
August 22, 2019

Liars Didn't honor their warranty, didn't get a title, bald tires and body damage. After gobs of mails, they gave me the run around. VERY un-pleasant- tra More

by Unethical People
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael