Subaru of Spokane - Service Center

Terrible service ordered wrong part and then wouldn't take them back. after complaining to general manager Brian Harhughs we got 80 percent back, so it cost us 20 percent to restock their mistake. Second take them back. after complaining to general manager Brian Harhughs we got 80 percent back, so it cost us 20 percent to restock their mistake. Second time trying to do business with this company and second time we ended up with bad service. Would not recommend. More

Knowledgeable when there is an issue and cognizant of appointment time relative to other appointments in the city when initial appointment setup for a timely result when coming from outside the community appointment time relative to other appointments in the city when initial appointment setup for a timely result when coming from outside the community More

This dealership has always taken great care of my car. They only do what really needs to be done. I can trust them and they never take advantage of me not knowing anything about cars. They are like family They only do what really needs to be done. I can trust them and they never take advantage of me not knowing anything about cars. They are like family. Love this place. Would not go anywhere else. More

Very easy to deal with, worked around my schedule and fixed the issue with my Subaru crosstrec without any surprise charges. fixed the issue with my Subaru crosstrec without any surprise charges. More

Had my Subaru Crosstrek 60,000 mile check and was charged $ 50.00 for a courtesy ride home from a 7 hour service. They will not answer the phone or call back. I will not buy another car or have my current ca $ 50.00 for a courtesy ride home from a 7 hour service. They will not answer the phone or call back. I will not buy another car or have my current car serviced there. Their service rep are rude and out to over charge you for everything. Save money and find another Subaru dealership. More

Has usually done a good job. Not a great experience with the last customer service rep in the service department. Not a great experience with the last customer service rep in the service department. More

Excellent experience with the staff. I would recommend anyone to shop there for maintenance or nrw Subaru. I would recommend anyone to shop there for maintenance or nrw Subaru. More

Outstanding service. I did not have an appointment but they serviced my subaru and had me on my way in an hour. I did not have an appointment but they serviced my subaru and had me on my way in an hour. More

The service is generally ok but not quite up to Subaru standards…they are ok but I never leave thinking “their service is awesome”… standards…they are ok but I never leave thinking “their service is awesome”… More

Excellent! Always the best communication on arrival and departure. Suggestions are made when something may bi need of correction Always the best communication on arrival and departure. Suggestions are made when something may bi need of correction More