Subaru of Spokane - Service Center

Quick and Professional Had to have the ECM reflashed on our 2008 Subaru Outback due to erratic idle when costing with clutch depressed. There was a recall on this problem. Had to have the ECM reflashed on our 2008 Subaru Outback due to erratic idle when costing with clutch depressed. There was a recall on this problem. They completed the work quickly and we were on our way. Everyone at the service department was upbeat and pleasant. Will not hesitate to return for service or purchase. P&P Jacobs More

Excellent Service as always! I had scheduled my Oil Change by phone; but when I arrived to drop off my car, I was told that there had not been a schedule set up in the system. Dan I had scheduled my Oil Change by phone; but when I arrived to drop off my car, I was told that there had not been a schedule set up in the system. Danny was very helpful and fit my oil change into the schedule for me. More

Awesome Job! This was our first experience with Subaru service and it was outstanding! We will plan to do all service of both of our vehicles here in the future. This was our first experience with Subaru service and it was outstanding! We will plan to do all service of both of our vehicles here in the future. More

Worst service department ever I bought my Subaru almost seven years ago from Subaru of spokane and have had multiple problems with their service department over the years. It all f I bought my Subaru almost seven years ago from Subaru of spokane and have had multiple problems with their service department over the years. It all finally came to a head this year when we bought our second Subaru from them and had to have it towed in twice for repairs in one week, within two months of our purchase. But that's my husbands story to tell. My problem with them is that I paid for the life time oil changes thinking I would get a Subaru oil filter, but no they use a generic filter which is harder on the car when it starts because all the oil drains out of the filter when it sits, unlike with a Subaru filter which holds oil in it. I have to pay extra for a Subaru filter! Then because they assume I'm a "dumb" woman they tell me things need fixed, but when I leave and then come back for my next oil change with out having fixed those things, miraculously they don't need fixed anymore. One time they even told me my break fluid needed changing (which my mechanic had just done) and when I enquired as to why it needed changed they fessed up that they wanted to change it because it was a generic fluid! This coming from the place who gives me a generic filter! The last straw for me though was when someone called me from the service department and was rude to me when I tried to explain our situation with my husbands car. Then when I went to the delership the manager refused to come out of his office and talk to me like a professional manager would have. I will never recommend this dealership and they will never touch my car again. More

Short and sweet Fast. Great. Friendly. No other words necessary. See you next time. Service for oil change was quick and easy and on and on and on. Fast. Great. Friendly. No other words necessary. See you next time. Service for oil change was quick and easy and on and on and on. More

great service at a great price. What a good job. Had my oil clanged and tires filled with lots of time to relax and enjoy the day after the service is done. What a good job. Had my oil clanged and tires filled with lots of time to relax and enjoy the day after the service is done. More

Price On Work Done I can't really comment on "Price" since this is my first time to a Subaru Dealer for car care. I really did not have time to research price ranges fo I can't really comment on "Price" since this is my first time to a Subaru Dealer for car care. I really did not have time to research price ranges for the work done on my car. The price however was in my expected price range, so I had the work done. More

worst dealership nightmare of my life!!! Just over a year ago my wife and I bought a 2005 Subaru of Spokane. it had high mikes which was a concern I was assured that i had just received a new Just over a year ago my wife and I bought a 2005 Subaru of Spokane. it had high mikes which was a concern I was assured that i had just received a newer motor and everything else had been gone through Therefore this vehicle would be "trouble free", and were also told b repeatedly that they "stand behind their work and if anything went wrong that we would be taken care of! the minute we left the dealership the car started having issues, Big Ones! We would take the car in for repeairs and they would try to charge us to repair it, worse yet their incompetent mechanics broke other things and ignored major issues with the engine so that they wouldn't have to pay for it. This car was in for major repairs almost monthly. well almost a year after purchasing the car ithad a major issue that has resulted in over $5500.00 worth of repairs to the engine that were all due to broken engine parts that were ignored as well as the motor had been installed improperly by Subaru of Spokane. all told in fifteen months the car has had close to $9000.00 in total repairs!! Spokane Subaru and John Lefriec have not only showed no willingness to correct the situation, they actually told me I was Stupid for believing that they had any integrity!! Avoid this place at all costs, they are absolute crooks!!! oh and several the good reviews that they received on this page were from employees and family members. like I said Crooks! More

Excellent customer service Camp goes out of their way to get my car in for service. They are always very accomodating. I'm greeted with a smile and they remember who I am. Could Camp goes out of their way to get my car in for service. They are always very accomodating. I'm greeted with a smile and they remember who I am. Couldn't ask for better customer service. More

Awesome service at a moments notice I brought my 2009 Subaru Outback in to the dealership. They took me in right away with very friendly service, fixed the code error and it runs smooth I brought my 2009 Subaru Outback in to the dealership. They took me in right away with very friendly service, fixed the code error and it runs smooth as the day I bought it. They even washed the car. Tim at the counter was awesome. Thanks to all of your staff. More