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Sunshine Toyota - Service Center

Battle Creek, MI

4.4
313 Reviews

313 Reviews of Sunshine Toyota - Service Center

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May 03, 2024

Watch this service center if you have warranty. I marked one tire before go to tire rotation and oil change under warranty, but the tire was the same spot after tire rotation. No more buy car or se More

by Sung Hee Park
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Alysa Clines
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Sunshine Toyota responded

Sung Hee Park, We apologize for any miscommunication regarding the service and maintenance of your vehicle. At Sunshine Toyota, we are committed to providing our customers with a first-class experience. I would personally like to discuss this issue with you. If you have the time, please contact me at your earliest convenience to discuss this issue. Respectfully, Gary Minneman General Manager gary@sunshinetoyota.com (269) 965-1000

December 01, 2023

They are prompt and are professional. They make you feel comfortable while waiting for your car. More

by marleenstauffer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Howes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Whalen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alysa Clines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2023 -

Sunshine Toyota responded

Thank you for your kind words and this wonderful review!

November 30, 2023

Location speed attentiveness excellent site comfort with amenities personable and friendly staff yet no curtesy loaner vehicle More

by l.covarrubias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara
Dec 07, 2023 -

Sunshine Toyota responded

Thank you for the feedback. We are happy that we were able to make your visit great and we hope that you will visit us again soon.

November 06, 2023

Service was excellent and the staff was pleasant and professional. First time at Sunshine and will return. More

by rackem876
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Whalen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2023 -

Sunshine Toyota responded

Thank you for your kind review; we are happy to pass along your comments to the team!

October 06, 2023

My minivan broke down on I-94 near Battle Creek, MI late at night. Thankfully we were near the vicinity. Had it towed and brought to Sunshine Toyota and stayed overnight in a hotel. Dealership sent someone More

by MudFlaps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
Oct 17, 2023 -

Sunshine Toyota responded

Thank you, we are very happy to have provided you with such a positive experience!

October 02, 2023

Repairs and maintenance were completed in a reasonable amount of time, and within the estimate. More

by DBroten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Whalen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

Sunshine Toyota responded

Thank you, we are very happy to have provided you with such a positive experience!

September 30, 2023

Great people, kind, thoughtful, informative & go beyond the line of duty. We drive quite a distance to go there. More

by TL/TEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Whalen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Korey
Oct 17, 2023 -

Sunshine Toyota responded

Thank you for your kind words and this wonderful review!

Oct 17, 2023 -

TL/TEA responded

It is our pleasure to have you work with us! Thank you

September 02, 2023

Technician suggested a couple of procedures prior to replacing the hybrid battery. Hopefully, the vehicle continues to run without the need for replacing the battery More

by msznelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Korey Lapeckas
Sep 19, 2023 -

Sunshine Toyota responded

Thank you, we are glad we could help!

August 25, 2023

Quick and easy service. Easy check in and out/pay using the website, if desired. More

by Usefulfarmer23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Whalen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2023 -

Sunshine Toyota responded

Thank you for your stellar rating!

August 21, 2023

Always have good experience here. Service dept is efficient, friendly and always helpful. Didn’t have to wait long for the service to be completed More

by gmorg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Whalen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Sunshine Toyota responded

Thank you, we're happy to hear you had such a positive experience with our team!

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