Tasca Automotive Group

This was my first time buying a car on my own. I was extremely excited to get my car after my previous car had broken down. Tasca Ford made me feel as though I was incompetent and I had no idea what I w extremely excited to get my car after my previous car had broken down. Tasca Ford made me feel as though I was incompetent and I had no idea what I was talking about. They took almost week after recieving the funds for my vehicle, to give me the keys. When I would call and ask questions it took me calling back multiple times to receive an answer. It has been almost a month since I have purchased my vehicle and I have still not received my vehicles registration, which is something the dealership was supposed to have done. I will never go back to Tasca nor will I reccomend it to anyone in the area. I spent entirely to much money having to rent cars because I was not given mine when I was told I would. Terrible service, made my first car buying experience MISERABLE!! More

Tasca offered the vehicle I wanted in a price range I felt was fair. Financing was offered and explained in a very efficient manner. Overall, I was very satisfied with Tasca Ford. felt was fair. Financing was offered and explained in a very efficient manner. Overall, I was very satisfied with Tasca Ford. More

I visited your dealership with my 17 year old daughter. I visited your dealership with my 17 year old daughter. She was starting college this fall and I wanted to purchase a newer (new or used) vehicle I visited your dealership with my 17 year old daughter. She was starting college this fall and I wanted to purchase a newer (new or used) vehicle for her than the 1999 Ford Explorer she'd been driving for over a year. My daughter had only one condition; the vehicle had to be blue. We were greeted at the door and asked if we needed any assistance. We answered "no thanks, just looking" and were left alone to browse at our leisure. We looked at all the new car models inside and out, and thought we would probably be leaning towards a used vehicle. After about 30 minutes we had some questions and went back to the reception desk and asked for someone to assist us. Hector came out within just a few seconds. He introduced himself to us and we explained we were looking for a vehicle, our price range and of course Monique's condition that the vehicle be blue. Hector's appearance was neat, clean and well groomed. He was smiling and very friendly towards us. Hector and I talked for a few minutes and we agreed that we should probably concentrate on a used vehicle. Hector took us outside and we looked at and test drove (2) vehicles. We worked the numbers and finally concluded that we unfortunately could not come to an agreement. My daughter and I left, but were satisfied that we had been treated fairly, there was no animosity, we just could not agree at a price. In my email inbox a few days later I received a $200.00 coupon from Tasca towards a new or used vehicle, if we would return to the dealership on one of the following 2 weekends. After talking with my daughter about the financial part of buying a vehicle, we returned to Tasca and Hector met us outside. We were happy to see him and I asked if he could get our information from the previous weekend. Hector retrieved our paperwork and we resumed our negotiations. I showed him the coupon I had received. One of the 2 vehicles my daughter liked was already sold, the other was still there. We reworked the numbers with Hector, including the $200.00 coupon and $800.00 cash I brought and we agreed on the purchase of a 2009 Ford Focus. My daughter was happy, I was happy and I know Hector was happy for us. My daughter drove the vehicle home that day. She couldn't wait to show her grandparents and friends her new, blue car. She actually smiled the whole afternoon at the dealership. In closing, let me say this; I recently retired from over 31 years of military service. I have supervised many personnel in my years as a leader. I believe Hector Diaz-Negron to be an honest, hard working and fair minded sales consultant. Because of his demeanor, I will refer as many of my friends and family members as I am able. His patience and "stick to it" attitude reminded me of some of the traits and characteristics that I looked for in my Soldiers. His diligence and patience may have been tested, but he persevered; he worked our numbers for more than a few hours on (2) separate days to ensure we were completely satisfied with our experience. Hector was completely thorough in his duties; he was the consummate professional and even brought us to both the service and parts areas. Both my daughter and I will be pleased to continue our relationship with Tasca because of Hector. Please commend him on his exceptional performance of duties. Thank you. George E. Mullins II LTC (ret) US Army More

My experience at TASCA had a few bumps along the way but my salesman, Lou Colon did everything he could make it right And in the end I drove home in exactly the car I wanted at a great price, very happy :) my salesman, Lou Colon did everything he could make it right And in the end I drove home in exactly the car I wanted at a great price, very happy :) More

3rd Mazda from Tasca in 6 years, Oldest handed down to 3rd Mazda from Tasca in 6 years, Oldest handed down to son for college, still runs like new, any minor service(exhaust gasket & power steering ta 3rd Mazda from Tasca in 6 years, Oldest handed down to son for college, still runs like new, any minor service(exhaust gasket & power steering tank) was handled well the first time. NEVER a major mechanical issue, just bought another new Mazda 3 a one year old to rplace the son's hand me down, Mazda 6 and a dying GM van (same mileage, 101K as the like new Mazda 6) We felt good about the price all three times, first purchase in Cranston, Tasca family member stayed with me 1 1/2 hours after close IN A SNOW STORM to find right car that fit tight budget and last two cars from Seekonk, closer to home now. Entire staff has been great. AS a 20+ year sales professional, i can honestly say that great service is easy to recognize. More

Ron DaSilva spent a lot of time with me to assure me that I would be happy with my purchase of a new Volvo. He also helped with arrangements for our trip to Sweden to the Volvo plant. We haven't gone yet, I would be happy with my purchase of a new Volvo. He also helped with arrangements for our trip to Sweden to the Volvo plant. We haven't gone yet, but the excitement of the trip has us anticipating a wonderful time and an interesting view of the entire Volvo experience. More

we are not satisfied at all we purchased the vehicle last thursday evening we both worked friday and saturday sunday we took the vehicle to the supermarket and there was no air conditioning it was broken the thursday evening we both worked friday and saturday sunday we took the vehicle to the supermarket and there was no air conditioning it was broken then we were checking out the vehicle and noticed the doors on the drivers side front and rear had been repainted and didnt match the rest of the vehicle first thing monday we took it back to the dealership we talked to patricia who was very nice we told her about the a/c she said service would look at it right away which they did we also showed her the doors even she said it was obvious the doors had been repainted or replaced she said they would repaint them to match better for the ac there was a freon leak and had to order th part so we figured while they had to order the part and the doors had to be repainted why not schedule it right away we asked if they had a vehicle we could use patricia said yes well come to find out its a rental vehicle which would cost us 17 dollars a day for insurance which we opted not to get but we are to afraid to drive the vehicle so nothing can happen to it and we thought we were buying a vehicle that had a clean carfax report well obviously that report is not correct seing that the doors were repainted or replaced not sure if its been in an accident but we feel it probably was we are not happy at all we cant believe that no one at tasca noticed the doors and that tasca would actually sell a vehicle like that we are just glad we noticed right away we are hopeful the work they do on the vehicle is excellent because were not sure we want the vehicle anymore im sure you would feel the same way if you were in our shoes because we didnt think we were buying a vehicle that more than likely was involved in an accident More

We were treated very well after a previous bad experience with Tasca. Mike was very attentive to our concerns, and we were given the opportunity to explain our feelings. A very nice experience working with with Tasca. Mike was very attentive to our concerns, and we were given the opportunity to explain our feelings. A very nice experience working with Mike Tasca. We are back doing business with Tasca. Another associate, Mike, personally and very nicely went over all the MKZ's details with us. Thank you. More

- Extremely professional and courteous staff. - Staff - Extremely professional and courteous staff. - Staff were always very clear and offered all of the information at hand so I could make the most info - Extremely professional and courteous staff. - Staff were always very clear and offered all of the information at hand so I could make the most informed decision. - My questions were answered completely, honestly, and with good knowledge of the material. - I felt no undue pressue at any point in the process. I felt as if Tasca was on my side, helping me accomplish the goals that I set forth. - Clean dealership. More

TRUCK WAS "INSPECTED" YET A FEW DAYS LATTER I HAD TO CHANGE THE TORN WINDSHIELD WIPERS. MAKES ME WONDER IF ANYTHING AT ALL WAS CHECKED BEFORE THE INSPECTION STICKER WAS PUT ON. ALSO WOULD IT HAVE HAD TO CHANGE THE TORN WINDSHIELD WIPERS. MAKES ME WONDER IF ANYTHING AT ALL WAS CHECKED BEFORE THE INSPECTION STICKER WAS PUT ON. ALSO WOULD IT HAVE BEEN A BIG DEAL TO REPLACE THE MISSING DRIVERS SIDE FLOOR MAT? I DID NOT NOTICE IT WAS MISSING UNTIL I REMOVED THE PAPER MAT USED TO PROTECT THE CARPET. More