Ted Britt Chevrolet

My New Cruze My boyfriend purchase his camero from Ted Brit Chevy back in October 2015. I knew I was in the need of a new car then also but I really don't like dea My boyfriend purchase his camero from Ted Brit Chevy back in October 2015. I knew I was in the need of a new car then also but I really don't like dealing with dealerships, so I had been putting it off. I started looking online at diffrent cars and feel in love with the 2016 Chevy Cruze. It had everything I was looking for even down to the color I like. Being from Virginia Beach I figured I would check the car out down here. Well I emailed a few dealerships and right away I started getting pressured to come in and at the time all I wanted was some information. Which they never did answer my questions. Then Eric( my boyfriend) started in raving about Ted Britt and his salesman Anthony. Telling me there was no pressure there. After a few weeks of hearing this I said ok I would check them out. Started out online seeing they had the excat thing I wanted. So I was up in Sterling Va for the weekend and we went and stopped in. We met Anthony and I do have to say I was impressed with him right away. He didn't treat me as a women that didn't know anything about cars like most men do. I had done my homework on this model. Anthony listened to what I was wanting. He went out on the lot and pulled excatly the car I was explaining to him. While looking over the car he got it ready for a test drive. After getting back from the test drive while still looking at the car Angel came out introduced himself and was very friendly not like most sales managers. Most just sit there and let there salesman do all the interacation with the customers but not Angel. He was talking with us and joking around like a person and not someone that was trying to sell a car. Well I decieded on the car. This is where I met Jim in finance. My credit isn't the best due to poor judgement and a divorce a few year back, Jim worked his magic trying to get me financed, Well no one would touch me. Then Anthony Angel and Jim came and said I might want to try my credit union that I was a member of. Well they definitely know their stuff because I got a check from the credit union came back with a check and it was a done deal. I can't Thank these three guys enough for making it a wonderful experience. I will definitely recommend this dealership to anyone. Thank you to theses 3 guys again. More

Excellent Experience I was looking online for a new Chevy Tahoe and found the pricing at this dealership to be better than most in the local area. I went to the dealershi I was looking online for a new Chevy Tahoe and found the pricing at this dealership to be better than most in the local area. I went to the dealership a week before and Anthony Saunders who I had never spoken to before came out to greet me and I told him what I was looking for. We looked at the vehicles that met my criteria (which was extremely specific). We spoke some numbers and told him I would get back with him after I think about everything. Mr. Saunders unlike most dealers was not pushy at all. He kept me up to date if anything was changing. A week later I was out to lunch and gave Ms. Saunders a call on his cell phone and asked him if he was still working and if the same Tahoe was still on the lot. I told him what I wanted to pay, what financing I wanted, and how much I would put down. He said he would speak to his team and call me back. He called me back and said he can make that deal happen. At that point i told him to get the car detailed and I would be there in 2 hours to sign the paperwork. Anthony, James and Angie did not jerk me around at all on the paperwork. They were ready to go when I got there and we were able to be out the door fairly quickly rather than wasting an entire day at a dealership. Mr. Saunders professionalism, likeability, demeanor and his just overall customer satisfaction skills really are above all of his colleagues in the industry. My hat goes off to Anthony, James and Angie along with the rest of the Ted Britt staff for the excellent experience. One note: I didn't see James the finance guy that assisted me in the check list on this review but he was awesome as well and deserves 5 stars. More

good experience dealership was good. Resolved issues quickly. Sales reps Mas and Kristina helped on different nights. Was completed the deal and was straight forward. dealership was good. Resolved issues quickly. Sales reps Mas and Kristina helped on different nights. Was completed the deal and was straight forward. Their manager worked quickly to make the deal, not as much waiting as other dealerships. Not bad as far as car sales go. More

"Family" I have never, ever been as happy with a car purchase as I have been with my new 2016 Cruze Premier. It all begins with how Jason Fischbein runs the d I have never, ever been as happy with a car purchase as I have been with my new 2016 Cruze Premier. It all begins with how Jason Fischbein runs the dealership. Treating me like "family" from step one was above and beyond the duty of what he does. It is who he is that sold me the car. Every other employee that I mentioned here made me feel like "family" and that it was much more than selling a car. It's how I was treated -- like family. They are compassionate, humble, and go above and beyond to ensure complete satisfaction. 100% is not taken lightly by me as this is much more than a car purchase -- it is a lifelong relationship with this dealership. I buy from no other place than here and Chris, Eddie and Pete in Service are a part to be included here. It's peace of mind to buy here because they go beyond the call of "just selling a car." There is a reason I only buy here and no place else in Northern Virginia. Pay attention to the fact that it is because it's a people oriented business that everyone I have mentioned here went above and beyond to ensure I was happy. I am. Simply put. :-) More

Fernando was excellent! Wasn't as impressed with finance. Fernando did a great job. He was very knowledgeable about all the vehicles he showed me & I was pleasantly satisfied with my purchase. The finance off Fernando did a great job. He was very knowledgeable about all the vehicles he showed me & I was pleasantly satisfied with my purchase. The finance office wasn't as helpful and seemed very unorganized. I was passed along to several different people in the finance office and every time I visited or called, it seemed like I was given to another financing person. None of them seemed to know what was going on and wasted a lot of unnecessary time. More

Nasty sales Manager The price I paid was very competitive that was why I traveled 500 miles and waited 3 hours for them to complete paper work. When I questioned the ad The price I paid was very competitive that was why I traveled 500 miles and waited 3 hours for them to complete paper work. When I questioned the advertised prize I was quoted, the sales person got the sales manager. I asked what her name was and she refused to tell me. She then refused to read the advertisement that I was questioning saying she knew what their policy was and if I didn't like it I could leave. She was yelling at me and was the most rude person I have ever been involved with in any commercial situation. I then asked to speak to the general manager, but even though I waited for 3 more hours he could not spare 5 minutes to speak to me and he was "too busy" to take any time at all for me. More

Great Expirence I shopped around for my new car and the best Expirence I've ever had car shopping was at Ted Britt Chevy. Not only were they the lowest price but they I shopped around for my new car and the best Expirence I've ever had car shopping was at Ted Britt Chevy. Not only were they the lowest price but they also had the highest level of customer service and they had my car in stock with all the options I wanted. Was a simples process from the minute I walked in until I was signing the final paperwork. More

Fernando was great. Finaincace was not. Fernando from sales was great. The Finance department fast talked through the experience. I feel that more explanation should have been provided for Fernando from sales was great. The Finance department fast talked through the experience. I feel that more explanation should have been provided for finance options. Thus I left disappointed in the finance piece of the purchase. More

Recall experience at dealership I scheduled an appointment for today (March 1st) because I received a recall notice in the mail. I scheduled an appointment time for 11:00. After ove I scheduled an appointment for today (March 1st) because I received a recall notice in the mail. I scheduled an appointment time for 11:00. After over two hours of waiting at the dealership, I found out that Ted Britt Chevrolet does not have two of the parts needed for the recall. I am not impressed with this dealership, and the customer service. I was told that when I made the appointment, that they did not know that there weren't any recall parts available for my Chevy Impala (which was purchased at this dealership). I am not pleased with the service here and did not have a great experience here. More

Great purchasing experience! Hook and Anthony were extremely helpful and got me into my new Camaro in record time!! The best buying experience I've had in many a day. :) Hook and Anthony were extremely helpful and got me into my new Camaro in record time!! The best buying experience I've had in many a day. :) More