Ted Britt Chevrolet

Overall Good Experience with a Few Hiccups Ted Britt was overall great to work with. There were a few hiccups in the process that as a consumer I found frustrating (including have to argue wit Ted Britt was overall great to work with. There were a few hiccups in the process that as a consumer I found frustrating (including have to argue with a sales manager over the price of the car that I had agreed upon after their paper work did not reflect the appropriate price that was negotiated when getting ready to sign the paper work for the car). In spite of that frustration and the fact that I had to deal with multiple sales managers on the price of the car instead of just dealin g with one, Mas was great to work with, helpful, and took the time to answer my questions and ensure I was satisfied with my purchase. I wish the experience with senior management had been better, but Mas helped salvage the experience. I also appreciated the time and patience of finance represenative Donald Kim. More

No pressure. The experienced I had while at this Dealership was fantastic. Everyone I encountered were extremely helpful and courteous. I was initially contacted b The experienced I had while at this Dealership was fantastic. Everyone I encountered were extremely helpful and courteous. I was initially contacted by Mr Vernon Crocker and began corresponding back and forth through him, which eventually brought me into the Dealership. On arrival I was introduced to Vernon who then introduced me to Mr Mas Hill. Mas immediately put me at ease as I listened to him while we walked around the sales yard. Any question I asked was answered and explained in terms that were understandable. I couldn't have been more satisfied about the decision I made. Both Mas and Vernon are a credit to Ted Britt Chevrolet. More

Great Customer Service Omar helped us from start to finish. We couldn't have asked for a smoother transaction, all of our questions were answered with detail he made us feel Omar helped us from start to finish. We couldn't have asked for a smoother transaction, all of our questions were answered with detail he made us feel like he was on our team. Purchased a 2015 Chevy work truck and will return for more in the future. More

Great Dealership Dealership was great to deal with. I was recommended Ted Britt and now I know why. Despite Chevrolet falling behind in their production, the Ted Bri Dealership was great to deal with. I was recommended Ted Britt and now I know why. Despite Chevrolet falling behind in their production, the Ted Britt Team did what they could to accommodate More

Great people who gave a fair deal Eddie Castillo was very nice and helped me reach a very square deal on a car I've wanted. There was no need for squirming and clawing - the price was Eddie Castillo was very nice and helped me reach a very square deal on a car I've wanted. There was no need for squirming and clawing - the price was great, the trade-in came at a good value, and the process was painless. Mariyam Mays was very pleasant - she helped go through some of the details and was fun to chat with. Donald Kim handled the finance - very straightforward and helpful. As I live in DC (dealership is in VA), he took some extra time to walk me through the details of navigating registration/insurance/etc. as painless as possible. This was a terrific buying experience and if you're considering buying from Ted Britt Chevrolet in Sterling, know that you'll be taken care of by a great team of very helpful and fair people. More

2015 Chevrolet 2500 Express Cargo Van Bought a new van from Ted Britt Chevy on 11/9/2014. One of the best dealership experiences I've had. Spencer Rothermel has to be one of the best sales Bought a new van from Ted Britt Chevy on 11/9/2014. One of the best dealership experiences I've had. Spencer Rothermel has to be one of the best salesman I've worked with. Very polite and courteous. Made us feel comfortable at the dealership and made sure all of our concerns and needs were met. We worked our OTD price over the phone and Spencer had our van ready and cleaned when we arrived and all our paper work was in order. All we had to do was double check the numbers and sign. Not to mention the best price I was able to find in this area. I would definitely recommend car buyers to seek our Spencer Rothermel when coming to the dealership. I would definitely work with him again in the future and recommend all potential Chevy buyers to contact Spencer. More

Professional and Courteous As soon as I pulled into the bay, I was greeted by a smile and a "good morning." Inside, Evan was very professional and courteous during the check-i As soon as I pulled into the bay, I was greeted by a smile and a "good morning." Inside, Evan was very professional and courteous during the check-in. The waiting area was extremely comfortable and quiet (except for the other customer on his cell phone the whole time). I appreciate the professionalism and the quality work I get at Ted Britt in Sterling. Thank you. More

Leased a 2015 Traverse I've dealt with over 10 car dealers in my time and this was easily my best experience. Anthony was the most helpful and understanding sales rep that I I've dealt with over 10 car dealers in my time and this was easily my best experience. Anthony was the most helpful and understanding sales rep that I've ever had an opportunity to work with. At no time did I feel like he was pushing too much or suggesting something my wife and I did not need in our next vehicle. This was the biggest reason why my wife and I made the purchase in about 24 hours from walking in the doors. More

Very efficient and patient We did buy two used car at Ted Britt. Because we are french and for wire reasons, the money took a very long time to be at disposal. All the crew ha We did buy two used car at Ted Britt. Because we are french and for wire reasons, the money took a very long time to be at disposal. All the crew has been nice, efficient and patient about that. I would definitively recomment this dealership ! More

Excellent Service! Jennifer Carrel was very attentive to my car buying needs and was answering questions before I even thought of them. Jennifer made my car buying expe Jennifer Carrel was very attentive to my car buying needs and was answering questions before I even thought of them. Jennifer made my car buying experience relaxing and fulfilling because I knew all my questions/concerns were answered and I knew I was getting the best deal. To make things even better, Donald Kim was able to get me a lower APR for my loan and make the whole process thorough yet expeditious. Now I understand why Ted Britt has a great reputation! More