Ted Britt Chevrolet

Great Experience!! Definitely Recommended!! I actually bought my car in late July, after my old one had been totaled. This was my first experience buying a brand new car on my own, and I was ver I actually bought my car in late July, after my old one had been totaled. This was my first experience buying a brand new car on my own, and I was very happy with it. I had researched some cars online and decided I was interested in the Chevy sonic. I went and spoke to a few other dealerships in the area, but decided to go with Ted Britt Chevy for a few reasons. First, the people I dealt with at Ted Britt were fantastic. Hook Pagnotta was great to work with. He was friendly but not pushy, listened to me and what I wanted, worked with me to find the best car for me, and I felt he was honest. He really seemed to understand how important this was for me and what a big step it was. He took the time to find a car with all of my preferences and then some. When my mom noticed a scratch on the bumper of my car, he made sure that it was taken care of appropriately. Dan in the body shop was also very helpful, and made sure the work was done quickly and professionally. Donald in finance was great to work with too. The only thing I would be aware of is that the prices listed on their website are their VIP pricing, meaning that is the price if you qualify for every discount and rebate they offer (which most people don't) so don't be surprised at the significant difference between the online price and the actual price. That being said, they do offer a lot of discounts and rebates, and even without them, Ted Britt's prices were better than the competition. Ultimately, between some rebates and negotiations, I got a great deal on a great car and I am very happy with my choice, not only in the car, but in using Ted Britt Chevy as my first car buying experience as well. I definitely recommend them to anyone in the market for a car, and specifically a Chevy. More

Thank goodness for face to face customer service I would have recommend you and given five stars but the overall experience was bad. I made my appointment online and the customer service was downhill I would have recommend you and given five stars but the overall experience was bad. I made my appointment online and the customer service was downhill until I got to the shop. I received an email confirming my appointment and then like two days later I got another email saying to expect a call. I never got a call. So I called to confirm my appointment and once I finally got someone on the line I was transferred several times. And then I was forwarded to a voice mail so I hung up. When I got to the shop they didn't have my information for my appointment and I had to give them all my info again and pray that they had all the parts. Thank goodness for Chris. He was nice, understanding and got me out faster then expected! Your service number and online appointment feature suck! The information entered online doesn't transfer to the shop. More

A great place to buy your new Chevrolet! The people that I worked with, Carlos from internet sales, Hook the salesperson and Omar were all great. Very responsive and always engaged in helping The people that I worked with, Carlos from internet sales, Hook the salesperson and Omar were all great. Very responsive and always engaged in helping me getting the best deal! Definitely recommend! More

Great experience Had a pleasant experience with friendly and helpful employees while buying my new truck. Hook and Mariyam are amazing and provided me with excellent Had a pleasant experience with friendly and helpful employees while buying my new truck. Hook and Mariyam are amazing and provided me with excellent service. More

Well looked after I put my Volt in for a battery recall, and not only was the organization around drop off exceptionally easy, but the service work was completed onetim I put my Volt in for a battery recall, and not only was the organization around drop off exceptionally easy, but the service work was completed onetime and received a number of phone calls to let me know the progress of the work. When I picked up the car it had been cleaned and was charging, which was a very nice gesture. The car they supplied during the service could have been a bit nicer, it was very basic, but frankly it was kind of fun to drive around in a smaller car for a few days, and I believe they do have a range of cars in their fleet, but you are beholden with what they have available at the time. All in all, exceptionally well organized and helpful. A very professional experience. More

Ted Britt was amazing!!!! This is the third dealership I had visited and I wish I had gone there 1st.The entire staff was helpful and very educated on there product. They made This is the third dealership I had visited and I wish I had gone there 1st.The entire staff was helpful and very educated on there product. They made every step of buying this vehicle simple and quick as I requested. Thanks so much guys. More

Excellent service department Chris Thomas has been maintaining my cars for nearly 10 years. He has consistently provided outstanding service, repairs have been made promptly and c Chris Thomas has been maintaining my cars for nearly 10 years. He has consistently provided outstanding service, repairs have been made promptly and correctly, he's kept my cars running for many years--all at a great price! It's wonderful to have a trusted service person. I recommend Chris most highly and without reservation. He's great! Well worth the drive even if you don't live nearby! More