
Ted Britt Chevrolet
Sterling, VA
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535 Reviews of Ted Britt Chevrolet
We have purchased a number of vehicles from this dealership over the years and continue to use it for servicing. Since it recently became a Ted Britt dealership, we have noticed an upgraded appeara dealership over the years and continue to use it for servicing. Since it recently became a Ted Britt dealership, we have noticed an upgraded appearance to the facility, but the same friendliness and helpfulness as in the past. The appraisal for our previous car (2008 Malibu) seemed fair, and there was no pressure for us to buy. Both Anthony and Omar were totally professional in their dealings with us in selecting our new vehicle (2014 Cruze). Lara and Carey were both thorough in explaining the various protection plans and service options available to us and efficient in walking us through the paperwork. Because of their professionalism and high quality and value of Chevrolet products and service, we will be repeat customers in the future. Edward Young More
The thought of replacing one of our work trucks was not easy for me. After driving around and shopping online I decided upon a Chevy Silverado from Ted Britt Chevrolet. They had the truck I was looking f easy for me. After driving around and shopping online I decided upon a Chevy Silverado from Ted Britt Chevrolet. They had the truck I was looking for and the salesperson Tanya was very helpful throughout the process. She saw to it that each item we talked about was taken care from before the final sale to after it. I would not hesitate to work with her again. More
My experience at Ted Britt Chevrolet in Sterling, Virginia was one of excellent customer service. Tanya, my car sales representative made sure she was tentative to my every need. She was very knowl Virginia was one of excellent customer service. Tanya, my car sales representative made sure she was tentative to my every need. She was very knowledgeable about the lineup of vehicles that were available, and always inquired how she could provide any further assistance. The price of my vehicle was great, and Omar is definitely an employee that values honesty with his customers. Based off of my initial buying experience with Ted Britt Chevrolet, I would certainly recommend family and friends. I hope to continue to experience this level of customer service with Ted Britt Chevrolet in Sterling Virginia! DuJuan More
I recently had to have my 2014 Corvette Stingray towed in for an unexpected warranty item. I contacted the service department and was greeted by Shawn Wilcox. Shawn walked me through the process of arrangi for an unexpected warranty item. I contacted the service department and was greeted by Shawn Wilcox. Shawn walked me through the process of arranging for a flatbed tow via Roadside Assistance and called me once my vehicle arrived. He called back a few hours later with the diagnosis and informed me of the process over the next couple of days. Shawn was great throughout the whole process and kept me informed on the progress. I unfortunately didn't purchase my car from this dealer but I have now found where my car will be serviced from now on. Shawn made what could have been a bad experience for a new car owner to a painless process. I couldn't be happier with the whole experience. Thank you Shawn! More
Mas Hill and Omar Hernandez are 2 of the nicest guys you would ever want to meet in car sales! We leased a Chevy from them and appreciated their professionalism and commitment to their customers. would ever want to meet in car sales! We leased a Chevy from them and appreciated their professionalism and commitment to their customers. More
Spectacular service. I had to buy a new car, because of a MVA. They help me set up purchasing another new Chevy cruze. It was painless, enjoyable, and easy to go through the process. High recommend this a MVA. They help me set up purchasing another new Chevy cruze. It was painless, enjoyable, and easy to go through the process. High recommend this location. More
When they advertise a price on their website, they should honor said price. They use the "bait and switch" method of advertisement and car sales. I have a paid for 2007 Silverado - I love my truck. I figu honor said price. They use the "bait and switch" method of advertisement and car sales. I have a paid for 2007 Silverado - I love my truck. I figured for my next car I would get a Chevy Malibu - my husband works for a local company and has a discount count from his employer. The website says VIP pricing = don't be fooled!!!! That only applies if you have USAA insurance! Who owns this dealership??? They must have stock in USAA!!!! I own a Chevy - THAT is where the loyalty lies. I shouldn't have to own a different insurance policy for a CHEVY loyalty discount! I bought a Hyundai! The second one we have purchased - from Brown's Hyundai in Leesburg! Want honest, dependable, friendly sales people and service??? AVOID Ted Britt and head all the way down rt 7 to Brown's. Tell the Suits' sent you! I won't EVER look for a Chevy at Ted Britt's again! More
I could not be happier with my purchase all thanks to Anthony. I told him exactly what I wanted and he bent over backwards to make it happen. Not only did this dealership make a sale thanks to Anthony, b Anthony. I told him exactly what I wanted and he bent over backwards to make it happen. Not only did this dealership make a sale thanks to Anthony, but they've earned my recommendation to everyone I know. Also thanks to Lara, I made a smart decision to enviroguard my new Camaro. More
Tanya was fantastic. She offered advice rather than a sales pitch. She also made my family feel very comfortable throughout the process. Tanya was also very responsive through email, which made it easier sales pitch. She also made my family feel very comfortable throughout the process. Tanya was also very responsive through email, which made it easier for me to arrange a time to test drive my car. More