Towne Toyota

Friendly, Helpfull ,Knowledgeable Staff Having to replace a much-loved car because of an accident is no fun, but the good-humored , efficient and knowledgeable Jeff Wolfson made the whole pr Having to replace a much-loved car because of an accident is no fun, but the good-humored , efficient and knowledgeable Jeff Wolfson made the whole process much less stressful as did the equally knowledgeable and good humored Peter Mankin. Everyone encountered at the dealership was courteous and friendly and I left feeling I'd been very well treated and had purchased a great car, More

LEGENDARY SERVICE LISA GIAMBATTISTA IS MY "GO TO" PERSON FOR SERVICE AT TOWN TOYOTA. SHE HAS BEEN PROVIDING LEGENDARY SERVICE FOR YEARS. SHE IS TRULY A DIAMOND WHEN I LISA GIAMBATTISTA IS MY "GO TO" PERSON FOR SERVICE AT TOWN TOYOTA. SHE HAS BEEN PROVIDING LEGENDARY SERVICE FOR YEARS. SHE IS TRULY A DIAMOND WHEN IS COMES TO CUSTOMER SERVICE. FROM THE MOMENT THE VEHICLE WAS DROPPED OFF I KNEW THAT MY CAR WAS IN GOOD HANDS. LISA AND THE SERVICE STAFF HAVE BEEN SERVICING MY 2005 TOYOTA 4 RUNNER SINCE I PURCHASED THE CAR NEW AT TOWNE OVER TEN YEARS AGO. I HAVE BECOME A LOYAL REPEAT CUSTOMER AND WILL CONTINUE TO SERVICE MY VEHICLE AT TOWNE TOYOTA. More

Josh Wolfson was awesome After two and a half months of every-weekend searching for the right car, I accumulated an impressive amount of dealer horror stories. Kudos to Towne After two and a half months of every-weekend searching for the right car, I accumulated an impressive amount of dealer horror stories. Kudos to Towne Toyota and Josh Wolfson in particular, then, for truly actually creating a positive experience. I was all around surprised with the sale, in a good way. I'm a bit obsessive when it comes to looking at used cars, and this always makes sales associates uneasy. However, Josh let me take two nice, long test drives with the car. He left me with the car so I could study it, test every function and find out all the problems (and high points!) He didn't bother me while I took endless pictures and asked him annoying questions. He was honest about all the dealership's policies, and while the car was sold "as is," he reassured me that if the engine blew up on the way home, the dealer would try to help me out. Most of the time I got the standard "it's out the door, it 's 100% your problem." The hassling over the price was minimal, mainly because they took my offer seriously, and didn't try to play games such as the good cop bad cop routine, or the "we have 5 people waiting after you to sell the car." I forgot to ask for my refundable deposit back, and Josh refunded it the next day without any problem. The dealer also just sent me a check as the registration cost less than they thought it would. I was told that would happen, but didn't necessarily expect it. That was a class act. As a result, I have the beautiful Cadillac that I looked months for and had a very positive dealer experience. I definitely recommend Towne Toyota. More

great dealer ship Have dealt with Jon for a while 4 camrys for me 1 Camry for daughter 1 rav daughter 1 truck for a friend 1 rav for his girl friend . Jon has always ma Have dealt with Jon for a while 4 camrys for me 1 Camry for daughter 1 rav daughter 1 truck for a friend 1 rav for his girl friend . Jon has always made it great to deal with the dealership . More

Lisa is Excellent Lisa was excellent! She was so accommodating and helpful! Only my second service at Towne Toyota and this time was soooooo much better than my first v Lisa was excellent! She was so accommodating and helpful! Only my second service at Towne Toyota and this time was soooooo much better than my first visit - all due to Lisa! Service was very quick! Just enough time to grab an ice cream at Cliff's across the road. Thanks. More

Service Dropped my car off for service and like always Lisa was the best. Thanks for all your help Lisa. Another great service provided by Towne Toyota. Wh Dropped my car off for service and like always Lisa was the best. Thanks for all your help Lisa. Another great service provided by Towne Toyota. While my car was in service talked to Jovanny Guzman about getting a new vehicle and he was great it was a no pressure sales technique and I was able to test drive a few models to see how they drive. Thanks for your help Jovanny. More

Excellent experience with the service department I live in Manhattan, but work in Hackettstown. I've always gone to the Manhattan Toyota: after going to Towne, I never will again! Towne was much I live in Manhattan, but work in Hackettstown. I've always gone to the Manhattan Toyota: after going to Towne, I never will again! Towne was much faster and cheaper. And the service was thorough and professional. Highly recommended. More

Exceeds expectations I love this service department. You just can't beat the fact that they wash your car and even vacuum the inside with every service. All I did was an I love this service department. You just can't beat the fact that they wash your car and even vacuum the inside with every service. All I did was an oil change this time, but the price was fabulous with a coupon that they sent me in the mail. Far superior to other Toyota dealerships that I have experienced. More