Toyota World of Newton

UNORGANIZED, LACK OF CONSISTANCEY & LACK OF VEHICLE CARE I just left the Newton Toyota dealership where I had my oil changed on the leased vehicle I drive. I have previously used Towne Toyota where they was I just left the Newton Toyota dealership where I had my oil changed on the leased vehicle I drive. I have previously used Towne Toyota where they wash, vaccumed & practically detailed the entire car, which notably they OWN. However, that did not happen at Newton Toyota. In addition, when I called to make the appointment the call center informed me they changed my information as I asked. On the contrary when I showed up at 7:00 am to drop my car off they could not even find my appointment, the vehicle that I lease or more importantly my name and address. Dealing with this dealership has been nothing but trouble. Every time I decide to give them the benefit of the doubt they continue to maintain their awful reputation. My advice is to go to TOWNE TOYOTA you actually feel like a member of the Toyota Family!!! More

Awesome car leasing experience with John Mayo This was my first time leasing a vehicle, and after visiting a few different dealerships I found Toyota World of Newton to offer me the best experienc This was my first time leasing a vehicle, and after visiting a few different dealerships I found Toyota World of Newton to offer me the best experience. I decided upon a 2015 Toyota Corolla S plus and I'm really happy with it. John Mayo was my sales rep throughout the entire process and he offered me a far more detailed and helpful rundown of all the car's features than anywhere else. He didn't try hassling me with anything I didn't want, he was very open to my questions, and he was very honest and upfront with me on the price; there weren't any hidden costs at the end and I feel very comfortable with the price we landed on. Everyone there is very friendly and helpful and the overall experience was very enjoyable. More

Great experience with Betsy Marrero - Ask for Betsy! This dealership is just nice, everyone say's hi, talks to you, get's you almost anything if you need it. Betsy is the best so be sure to ask for an a This dealership is just nice, everyone say's hi, talks to you, get's you almost anything if you need it. Betsy is the best so be sure to ask for an appointment with her! She is trustworthy, and actually funny. I had another Toyota dealer take my keys, and would not give them back. This place is just a nice experience. More

Excellent service and customer care from Andy Porter May 27th I purchased a 2015 Corolla, and was very pleased with the way Andy Porter handled my sale from start to finish. I am not the easiest custome May 27th I purchased a 2015 Corolla, and was very pleased with the way Andy Porter handled my sale from start to finish. I am not the easiest customer, I am the person who will call for days after, asking questions on things that were already explained to me or already taken care of... yup, that's me. Andy Porter is patient, kind, friendly, and knowledgeable. What he wasn't able to answer on the spot he found out right away. Thank you for a very efficient and pleasant car buying experience. I highly recommend Toyota of Newton NJ, especially because the sales staff does not pester or hound the customer and lets you do your shopping and browsing in a low-pressure atmosphere. Refreshing. More

Yet another great experience at Toyota World of Newton Over a period of more than 10 years, we have purchased five cars amongst our family from Betsy Marrero. We have always dealt with Betsy because of he Over a period of more than 10 years, we have purchased five cars amongst our family from Betsy Marrero. We have always dealt with Betsy because of her professionalism and superior knowledge of her product line. She is thorough and honest and has always accommodated our needs. On two occasions she has stayed well past the closing time to ensure that we left the dealership with the vehicle of our choice that best fits our needs. Betsy has always been able to skillfully facilitate the transaction with her general manager and finance department. When the time comes to purchase another vehicle, we will certainly contact Betsy. Thanks for your many years of service! More

OUTSTANDING service from Betsey Marrero I have been dealing with Betsy for many years and it's always a great experience! She is very professional and knows her business inside and out! Toy I have been dealing with Betsy for many years and it's always a great experience! She is very professional and knows her business inside and out! Toyota World is all around a great dealership to deal with from sales to service. The service department is great! I wouldn't go anywhere else. More

Excellent! Purchased a new 2014 Corolla and every one I dealt with was very helpful and friendly. I will definitely use this dealership again in the future. Purchased a new 2014 Corolla and every one I dealt with was very helpful and friendly. I will definitely use this dealership again in the future. More

EXCELLENT.... I'm always a toyota fan, Love the RAV4 this is my 2nd rav excellent car, very good costumer service, they work for you all the way.. thanks to Joh I'm always a toyota fan, Love the RAV4 this is my 2nd rav excellent car, very good costumer service, they work for you all the way.. thanks to John Mayo... Good Job . More

Exceptional service The salesman was very thorough. The experience was very satisfactory and I left with a brand new truck and lowered my payments with the new lease The salesman was very thorough. The experience was very satisfactory and I left with a brand new truck and lowered my payments with the new lease More

Excellent SUV purchase experience! We have just purchased a 2015 Highlander from Betsy Marrero at Toyota World of Newton. Betsy was very professional, courteous, knowledgeable, and was We have just purchased a 2015 Highlander from Betsy Marrero at Toyota World of Newton. Betsy was very professional, courteous, knowledgeable, and was able to answer all of our questions. She located a Highlander for us to test drive and we really liked the vehicle. We ordered exactly what we wanted and 6 weeks later the vehicle was ready for pickup. We love our new Highlander, the dealership, the friendly staff, and of course our salesperson. Thank you Betsy for a wonderful SUV buying experience! More