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Toyota of Richardson

Richardson, TX

Overview
Employees
Reviews
Vehicles
4.8
2,825 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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1221 N Central Expressway

Richardson, TX

75080

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Showing 2,825 reviews

February 17, 2026

Great costumer service. by the employees on the service department when I take my car back for oil change. More

by miguel0222
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Syed Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noel Hanback
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristhian Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Arenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 19, 2026 -

Toyota of Richardson responded

Thank you for your wonderful feedback about the exceptional service you received from our service department team. We are absolutely thrilled to hear that our employees provided you with outstanding customer care. Your positive experience reflects our commitment to delivering reliable and friendly service to every customer. We truly appreciate you taking the time to recognize our service department staff for their dedication to excellence.

February 15, 2026

Always an easy process setting an appointment and the service is always great. Love Toyota of Richardson! More

by drosen55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Burgdorf
Report | Print
Feb 18, 2026 -

Toyota of Richardson responded

We are elated to hear about your positive experience with our appointment scheduling and service quality. It means so much to us that you find the process straightforward and consistently receive excellent care. Your loyalty and enthusiasm truly brightens our day. We look forward to continuing to provide you with the outstanding service you deserve for many years to come.

February 15, 2026

Son muy amables y atentos los recomendaría ampliamente con gusto llevo mi auto a servicio a este lugar More

by Yanhiratorresdegonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 18, 2026 -

Toyota of Richardson responded

We are thrilled to hear about your wonderful experience with our team. Your kind words about our staff being friendly and attentive truly mean the world to us. It brings us great joy to know that you feel comfortable bringing your vehicle to us for service and that you would recommend us to others. We understand how important it is to have a trustworthy place for your automotive needs, and we are honored to be that place for you. Thank you for choosing Toyota of Richardson and for taking the time to share your positive experience.

February 13, 2026

Our service work was handled efficiently, even though we were a walk-in rather than scheduled. More

by don.hurst
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mitch
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Feb 17, 2026 -

Toyota of Richardson responded

Thank you for sharing your experience with us! We are glad to hear that our team was able to take care of your service needs so smoothly, especially as a walk-in customer. It means a lot to know that we could provide you with efficient service without requiring an appointment. Your feedback helps us understand what matters most to our customers, and we truly appreciate you taking the time to share your positive experience.

February 12, 2026

I have always used this location to have my car serviced and they have always been professional and courteous. More

by adinh3690
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Giron
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Feb 12, 2026 -

Toyota of Richardson responded

Thank you for being such a loyal customer! Your continued trust means everything to us. We're glad our team has consistently provided the professional and courteous service you deserve, and we look forward to serving you for years to come.

February 12, 2026

Outstanding service department with Lee Schuster as my advisor. I have serviced two 4Runners for Over a decade because of the professional and integrity of Lee. More

by robinhendrickson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2026 -

Toyota of Richardson responded

We are overjoyed to hear about your wonderful experience with our service department. Your loyalty in bringing two vehicles to us for over ten years truly means the world to us. We understand how important professional service and integrity are when maintaining your vehicles, and we are delighted that these qualities have earned your trust decade after decade. Your recognition of the exceptional care you have received reflects our commitment to providing outstanding automotive service. Thank you for being such a valued customer at Toyota of Richardson.

February 10, 2026

Grateful for the excellent service provided, especially by Benito for his dedication to his work. He is an excellent employee. Congratulations to Benito and Toyota Richardson for their great performance an More

by Carlos Gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito
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Feb 10, 2026 -

Toyota of Richardson responded

Thank you for your wonderful review! We're thrilled to hear about your excellent experience with Benito and our team. Your kind words about his dedication and our service mean the world to us. We take great pride in ensuring every customer feels valued and satisfied. Thank you for choosing Toyota of Richardson!

February 10, 2026

Muchísimas gracias por toda la ayuda que obtuvimos mi familia y yo al darnos la bendición de tener 4 carros Toyota cero millas !!! De regalo de inicio 2026 se los recomendamos cuando llegues a la Toyota More

by Alexandra Rojas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan
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Feb 10, 2026 -

Toyota of Richardson responded

Thank you for sharing your wonderful experience! We're thrilled we could help your family get four brand new 2026 Toyota vehicles with low interest and zero down payment. We're especially glad we could work with your credit situation to make your dream a reality. Your recommendation means everything to us, and we hope you enjoy many years of reliable driving with your new Toyotas!

February 10, 2026

Good service all the time Always in time and good customer service Adviser Lee the best More

by Sgs493
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2026 -

Toyota of Richardson responded

Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with our timely service and that Lee has been taking excellent care of you. Your loyalty means everything to us, and we look forward to continuing to serve you!

February 10, 2026

Your costumer service is very good polite and helpful time and attitude excellent thank you for your service More

by Luzluj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harris
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Feb 11, 2026 -

Toyota of Richardson responded

We are happy to hear about your positive experience with our team. Your recognition of our polite and helpful customer service means so much to us. We take great pride in maintaining excellent attitudes and ensuring our customers feel valued throughout their visit. Thank you for taking the time to share your thoughts about the quality of service you received.

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