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Toyota of Richardson - Service Center

Richardson, TX

4.9
1,422 Reviews
Call Service Center (972) 201-9228

1,422 Reviews of Toyota of Richardson - Service Center

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October 05, 2024

I really appreciate form Toyota richardson they have very good service and very management I really like it More

by hidayatullahkhan414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2024 -

Toyota of Richardson responded

Thank you for your wonderful feedback! We’re delighted to hear that you had a great experience with our team. Providing excellent service and management is our priority, and it's rewarding to know that you appreciate our efforts. We look forward to serving you again in the future!

October 04, 2024

It was great customer service. Service was completed on time. Explanation was given for job done. Thank you More

by Asternaffe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 08, 2024 -

Toyota of Richardson responded

Thank you for your kind words! We’re glad to hear you had a great experience with our customer service and that your service was completed on time. We appreciate your feedback and look forward to assisting you again!

October 04, 2024

Lee is knowledgeable, friendly and provides the best advice and service information for me to keep my 4Runner in great condition. Lee communicates well. He takes the time to look up the maintenance his More

by MARGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 08, 2024 -

Toyota of Richardson responded

Thank you for your wonderful review! We're thrilled to hear that Lee provided you with knowledgeable and friendly service, helping to keep your 4Runner in great condition. It's great to know that our team, including the driver, met your needs and made your experience positive. We appreciate your support and look forward to serving you again!

October 04, 2024

My Service Adviser was professional, but patient and helpful, as I was lethargic this morning only, for some reason. More

by Erutua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
809 Easy Neesome
Report | Print
Oct 08, 2024 -

Toyota of Richardson responded

Thank you for sharing your experience! We’re glad to hear that your Service Adviser was professional, patient, and helpful, especially when you needed it most. Providing excellent customer service is our priority, and we appreciate your feedback. If there’s anything else we can assist you with, please let us know!

October 04, 2024

Great customer service! Fast, honest and reliable. Lee Schuster is the best, most experienced advisor anywhere! More

by TM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 08, 2024 -

Toyota of Richardson responded

Thank you for your wonderful feedback! We're thrilled to hear you had a great experience with us. Lee truly goes above and beyond, and we’re glad to know you appreciate his expertise and dedication. We look forward to serving you again soon!

October 03, 2024

Johnny Nickel always makes sure things are taken care of. Oliver is also a great employee and is also very helpful when I’m there. More

by RussH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny Nickel, Oliver
Report | Print
Oct 04, 2024 -

Toyota of Richardson responded

Thank you for your kind words! We're thrilled to hear that Johnny and Oliver consistently provide excellent service and support. We appreciate your feedback and look forward to seeing you again soon!

October 02, 2024

Great costumer service, I’m very happy very professional I definitely recommend this place to anyone More

by hectorc12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ezzie A
Report | Print
Oct 03, 2024 -

Toyota of Richardson responded

Thank you so much for your recommendation! We're thrilled to hear that you had a great experience with us. Your support means a lot, and we look forward to welcoming you back anytime. If you need anything in the future, don’t hesitate to reach out!

October 02, 2024

Yes everyone was very friendly and nice my service guy was very knowledgeable and ask did I need anything else. More

by Ty peeps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald
Report | Print
Oct 03, 2024 -

Toyota of Richardson responded

Thank you for your kind words! We're glad to hear that our team made your experience friendly and helpful. It's great to know that your service advisor was knowledgeable and attentive to your needs. If you have any more questions or need assistance in the future, feel free to reach out. We look forward to serving you again!

October 02, 2024

Excelente trato y muy buena experiencia además de muy buenas instalaciones, agradecido por toda la experiencia en toyota de richarson More

by Johnn nieves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Najera
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Oct 04, 2024 -

Toyota of Richardson responded

¡Gracias por sus comentarios! Nos complace saber que tuvo una excelente experiencia y que apreció nuestras instalaciones. Su satisfacción significa mucho para nosotros y esperamos poder atenderlo nuevamente.

October 01, 2024

The service is done when they say and is always fair when it comes to recommended service. More

by ggosko58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Phillips 5 stars
Report | Print
Oct 02, 2024 -

Toyota of Richardson responded

Thank you for your positive review! We’re glad to hear that you appreciate our timely service and fair recommendations. Our goal is to provide transparency and reliability to our customers, and it’s great to know we’re meeting those expectations. If you have any more feedback or need assistance in the future, feel free to reach out!

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