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Toyota of Rockwall
Rockwall, TX
5,458 Reviews
Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, YOU! Company Overview 1250 E. Interstate 30 Rockwall, TX 75087 Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, Our Customers. We have a huge selection of new Toyotas as well as Certified Toyotas which makes it easy for you, your friends and family when it comes time to get your next vehicle. Come experience our Hassle free car buying process and see why many of our customers have returned to buy more vehicles or have referred their friends and family to us. Toyota of Rockwall is looking to build relationships and we want to be your friend in the Automotive Business. Whether you need Service, Parts or a new vehicle, we want you to choose us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 5,458 reviews
June 16, 2024
Carl, service advisor at Toyota of Rockwall, got us in for an oil change, 16 pt inspection, filter changes , and liquid topoffs and out in 30 min. Best ever for me and really appreciated. for an oil change, 16 pt inspection, filter changes , and liquid topoffs and out in 30 min. Best ever for me and really appreciated. More
by gacfisher
Employees Worked With
Carl
Helpful June 15, 2024
I purchased my Toyota RAV4 here and I love it! The service department folks are awesome and so friendly! Great service as well! The service department folks are awesome and so friendly! Great service as well! More
by linda.white_elmo
Employees Worked With
June 15, 2024
16 years of GREAT customer service. . 6 new vehicles purchased… you guys are my favorite dealership. But this last service apt… your service dept “ screwed the pouch “ . 6 new vehicles purchased… you guys are my favorite dealership. But this last service apt… your service dept “ screwed the pouch “ More
by Richard Paul Taylor
Verified CustomerJune 15, 2024
He was good thanks and all other I wanted him again and again think u again think u More
by mariebroadway158
June 15, 2024
I arrived early for my appointment, was promptly greeted and checked in. Service advisor had my information and told me it would take about an hour. 50 minutes later he called me to the cashier office wher and checked in. Service advisor had my information and told me it would take about an hour. 50 minutes later he called me to the cashier office where I paid for the service then went out got in car and left. One note, bring back the car wash as a part of the service. More
by BR333
Employees Worked With
Scott
June 14, 2024
Cesar was professional and very responsive. However, I waited in the lobby for three hours for an oil change and inspection. Also, Toyota of Rockwall use to wash your car after any service work However, I waited in the lobby for three hours for an oil change and inspection. Also, Toyota of Rockwall use to wash your car after any service work was done. A year ago, they said that the car wash machine was broken. Customer service involves getting people in an out of the dealership in a timely manner, or updating the customer as to why the service work is taking so long. It’s also the little extras like washing your car before leaving the dealership. More
by CGCAUSEY
Employees Worked With
June 13, 2024
Told me I needed 7000 worth of work on my truck because the timing belt cover and steering rod boot was leaking. I took the truck to another mechanic who showed me the power steering pump is where the leak the timing belt cover and steering rod boot was leaking. I took the truck to another mechanic who showed me the power steering pump is where the leak was coming from not the places you tech thought. I never saw the Kasey lady. I think I won’t be coming back to your shop. More
by papadon2813
Employees Worked With
June 13, 2024
Very easy to work with. They were great and did what they said. Honest and professional They were great and did what they said. Honest and professional More
by MARKMEES83
Employees Worked With
