Toyota of Scranton

MY EXPERIENCE WI TH PURCHASING A NEW RAV4 WAS THE MY EXPERIENCE WI TH PURCHASING A NEW RAV4 WAS THE EASIEST BUY IN MY LIFE.I SPOKE WITH DAVE BANAS AND HE SET UP A MEETING WI MY EXPERIENCE WI TH PURCHASING A NEW RAV4 WAS THE EASIEST BUY IN MY LIFE.I SPOKE WITH DAVE BANAS AND HE SET UP A MEETING WITH DARRYL JAYNE. WE MET AND IN A MATTER OF SEVERAL MINUTES HE NEW EXACTLY WHAT CAR TO SHOW US. WE MADE THE DEAL AND MY WIFE AND I COULD NOT HAVE BEEN HAPPIER. THIS IS THE DEALER WE WILL USE FROM NOW ON. More

This dealership exceeded all my expectations. I was new to the area and have an older Toyota that I keep around so I don't have to worry about mileage or busy parking lots. It looks like a junker from the to the area and have an older Toyota that I keep around so I don't have to worry about mileage or busy parking lots. It looks like a junker from the outside but I always take care of it mechanically. Toyota of Scranton took such great care of it! While waiting for the service to be complete I enjoyed a cup of coffee and a bagel at their on site Dunkin Donuts and sat in the lounge by the fire and flat screen TVs! It was very comfortable and most importantly clean! Before I discovered this great facility, I had just bought a new jeep. I absolutely regret going to that dealership and wish I would have discovered Toyota of Scranton first. I even convinced my boyfriend to buy his new car here and even the sales experience was excellent! I definitely recommend this place and stand behind that recommendation 100%! More

The design of the entire complex is very inviting, except as to where the public parking is. Lew was very attentive, and knowledgeable of your product. as to where the public parking is. Lew was very attentive, and knowledgeable of your product. More

Cathy made sure I was comfortable with my vehicle after purchase. She stayed after hours to review the components of the vehicle and answered every question we had. She also did everything she could to ge purchase. She stayed after hours to review the components of the vehicle and answered every question we had. She also did everything she could to get us a fair price. Great service!!! More

Jenn is a great sales person, & she is super knowledgeable. I would recommend her to anyone looking to buy a new Toyota!!! GREAT JOB, JENN, keep up the GREAT WORK!! knowledgeable. I would recommend her to anyone looking to buy a new Toyota!!! GREAT JOB, JENN, keep up the GREAT WORK!! More

Toyota Scranton went above and beyond with my purchase of a new car. I will not go to another dealer they are the best. Jeff is the best car salesman ever. Have recommended to everyone who has admired my b a new car. I will not go to another dealer they are the best. Jeff is the best car salesman ever. Have recommended to everyone who has admired my beautiful new car. More

I was extremely please with the friendly and professional actions displayed by all their employees. they took the time to show me several cars both used and new. they did not try to pressure or convince me actions displayed by all their employees. they took the time to show me several cars both used and new. they did not try to pressure or convince me way way or another...they seemed very willing to accomadate my needs..and make sure I was pleased with my descision..The facility was extremely clean and well designed...I felt very comfortable dealing with them...In fact my father law bought a car two weeks later, because of how well i was treated... More

We have been very happy with Toyota since the first car we bought in the 1970's. We have found the dealership to be fair and a pleasure to deal with. We have recommended this dealership to friends an we bought in the 1970's. We have found the dealership to be fair and a pleasure to deal with. We have recommended this dealership to friends and family. The dealership has helped with any questions or problems that we have had. More

Rick was extremely helpful in getting repairs done efficiently and economically done on my 2007 Prius, Kept me in the loop all the way. Also went over all the work that was done so that I could under efficiently and economically done on my 2007 Prius, Kept me in the loop all the way. Also went over all the work that was done so that I could understand it. More

Initial service on my new RAV4; Saturday AM appointment was handled quickly and professionally, but also thoroughly (not rushed through, even though it was only the 1K mile check). Service writer (Kevin B was handled quickly and professionally, but also thoroughly (not rushed through, even though it was only the 1K mile check). Service writer (Kevin B) was well versed in the process, and clearly reviewed the work done. Left with a handshake and a well washed car. Can't speak highly enough about these people; they really do a professional job, and seriously aim to create repeat customers. More