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Toyota of Scranton

Scranton, PA

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Employees
Reviews
Vehicles
4.7
5,012 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,012 reviews

December 16, 2022

James Brown always takes of his customers and keep them updated. Always good service at this dealership. More

by DBISSOONDIAL13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
james Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2022 -

Toyota of Scranton responded

DBISSOONDIAL13, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership, and you enjoyed working with James Brown. Thank you for letting us know! We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com 570.702.8776

Helpful
December 16, 2022

The service was great! Took me right away and made sure I was informed on the progress. More

by k_naugle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2022 -

Toyota of Scranton responded

k_naugle, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership, and you enjoyed working with our service team. Thank you for letting us know! We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com 570.702.8776

Helpful
December 16, 2022

Toyota of Scranton is very hospitable and neighborly. They treated my whole family well even before they knew I was going to buy a car. Ask for Jax Gonsky when you’re shopping for a car! More

by ROBERTVBAGDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard LaRussa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jax Gonsky
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Dec 19, 2022 -

Toyota of Scranton responded

ROBERTVBAGDON, Thank you for taking the time to share your feedback on your recent sales experience. We are delighted all went well and you enjoyed working with our sales team. Enjoy your new vehicle. We value you as our customer and appreciate your business. Thank you, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

Helpful
December 16, 2022

Personnel were courteous and patient in helping me make my decision. They also thoroughly explain the process and options I was offered More

by HANDYMAN426
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Zepherin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Vieira
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Dec 16, 2022 -

Toyota of Scranton responded

HANDYMAN426, Thank you for taking the time to share your feedback on your recent sales experience. We are delighted all went well and you enjoyed working with our sales team. Enjoy your new vehicle. We value you as our customer and appreciate your business. Thank you, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

Helpful
December 15, 2022

Excellence personified! Service with no equal. The people at TOS treat you like you’re their only customer. More

by Safetyg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2022 -

Toyota of Scranton responded

Safetyg, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership, and you enjoyed working with our service team. Thank you for letting us know! We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com 570.702.8776

Helpful
December 14, 2022

I had my four regular tires replaced with my winter studded snow tires. Great job. More

by jerrycet0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kacie Kuchinskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 14, 2022 -

Toyota of Scranton responded

jerrycet0, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com 570.702.8776

Helpful
December 13, 2022

The scheduling, service and attention by staff was quick and efficient. Will be heading back for next required service. More

by alambert3
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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Dec 13, 2022 -

Toyota of Scranton responded

alambert3, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com 570.702.8776

Helpful
December 12, 2022

This probably the best experience I have had with Toyota's dealers. People here has been very honest with me and helped me to review the all options with me. This is the right way to do business. Cor More

by Effie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Boynton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2022 -

Toyota of Scranton responded

Effie, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We are thrilled you enjoyed working with Corey and Matt, and they were so very helpful. We appreciate you sharing your comments. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com 570.702.8776

Helpful
December 12, 2022

They helped me out a lot and where very nice and awesome great experience thank you More

by SHEAMUS121
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Zepherin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Mercado Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2022 -

Toyota of Scranton responded

Hi Sheamus121, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We are glad to know you enjoyed working with our sales team. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com 570.702.8776

Helpful
December 10, 2022

Was one of my best experience getting a vehicle and help out of all the dealerships i went to joe cawley and marco were fantastic. More

by ABBOTT557
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe cawley
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Dec 12, 2022 -

Toyota of Scranton responded

ABBOTT557, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We are delighted you enjoyed working with Joe and Marco. Thank you for letting us know. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com 570.702.8776

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