2,591 Reviews of Toyota of Scranton - Service Center
Collision Center Visit Everyone takes the time and effort to personalize the experience - you do not leave feeling you're just another of hundreds of paying customers. You Everyone takes the time and effort to personalize the experience - you do not leave feeling you're just another of hundreds of paying customers. You leave informed, and confident that the job was done properly. Despite the unfortunate circumstances (winter accident), all involved went above and beyond to ease the associated burdens. More
Great dealership for Toyotas from a 1990 to a 2012 The work was done quickly and well. We were also very happy to have Greg Linko back as our favorite mechanic. He's been taking care of all four of our The work was done quickly and well. We were also very happy to have Greg Linko back as our favorite mechanic. He's been taking care of all four of our Toyotos since we moved here from California and is always able to answer any questions we have. Everyone at the dealership has always been very helpful which is why there was no question when it came time to purchase our 2012 Rav4. More
annual inspection Promptness of service (inspection) and advice on future issues that may arise with my vehicle. Very friendly, clean and thorough. Great waiting area w Promptness of service (inspection) and advice on future issues that may arise with my vehicle. Very friendly, clean and thorough. Great waiting area with a Dunkin Doughnuts! More
Excellent Having our vehicle serviced at Toyota of Scranton has been a wonderful experience. We have always enjoyed the work quality and service to our vehicle. Having our vehicle serviced at Toyota of Scranton has been a wonderful experience. We have always enjoyed the work quality and service to our vehicle. More
About a Rave4 I just wanted to let everyone know that my Rave4 is the best SUV in the snow it gives you a peace of mind that keeps me safe and my cat safe also and I just wanted to let everyone know that my Rave4 is the best SUV in the snow it gives you a peace of mind that keeps me safe and my cat safe also and it is great on gas and it has great space. I wanted to thank TOYOTA for making a great SUV outstanding keep up the great work. More
Bad Service I made an appointment for a recall 6 weeks ahead of time. After waiting 1 1/2 hours they came out and said they could not do it. Reason being they did I made an appointment for a recall 6 weeks ahead of time. After waiting 1 1/2 hours they came out and said they could not do it. Reason being they didn't have the parts. Did they not know that when they called to confirm the appointment on the Friday before. Unacceptable. They wasted my time. Now again I have to waste my day off to have this fixed. Not that I have any faith in them. When I first bought my Yaris I sold two more for them. NEVER will I suggest Toyota of Scranton. Also they said I needed a new drive belt. I took it to my mechanic. I don't need a new belt. More
Over all great Toyota of Scranton is an over all great place to work with for car buying and service. I have recommended them to many people and will continue to due Toyota of Scranton is an over all great place to work with for car buying and service. I have recommended them to many people and will continue to due do can't wait to get my next car in a few short months. I lease and am about to be ready for my new wheels?? yeah!!!! More
Tacoma oil change Had my 1st service on Tacoma and was great , relaxed , looked around, they took care of me!!! Where very quick and explained everything to me! Had my 1st service on Tacoma and was great , relaxed , looked around, they took care of me!!! Where very quick and explained everything to me! More
Love The Dealership Let me say first off, I have had many wonderful experiences with this dealership. I recently had some small damage to my drivers side door. My deali Let me say first off, I have had many wonderful experiences with this dealership. I recently had some small damage to my drivers side door. My dealings with the repair persons were not up to I believe the dealerships "happy customers" standards. I believe the one person Lisa in this area was very fake and did not care about the person. She smiled at you while speaking very rude. I was told it would be a two day stay and it turned out to be four. When I called to ask if the car was ready she said she would call me when it was and she had no idea. At the time, I also had a service appointment scheduled. Everytime I asked her about the service she said she wasn't sure if it could or would be done because it was in her area. The question needed a yes or no answer. I hesitate to write this because I believe they did a wonderful job on the car and if I had to go back again I probably would, but, dealing with her was not pleasant at all. As far as the service, it was completed, I believe, as I never spoke with anyone and Lisa said when I asked her that yes it was completed. More
Great service and I will keep brinig Camy back for Service Ari I bought my Camry 2012. Since that day I've had a good feeling to bring my Camry in for service. Service writer is nice and understands my qu Ari I bought my Camry 2012. Since that day I've had a good feeling to bring my Camry in for service. Service writer is nice and understands my questions and response is great. Car has been well Serviced and nicely returned to me. More