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Toyota of Scranton - Service Center

Scranton, PA

4.7
2,591 Reviews

2,591 Reviews of Toyota of Scranton - Service Center

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March 27, 2015

Collision Center Visit Everyone takes the time and effort to personalize the experience - you do not leave feeling you're just another of hundreds of paying customers. You More

by tcmat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curt Manck, Jess V. (rental), Lisa Krah
Mar 30, 2015 -

Toyota of Scranton responded

Thank you for taking the time to write this great review! We work very hard to ensure that each of our customers is 100% satisfied with the Toyota of Scranton experience, and I'm thrilled that your visit was so positive. We appreciate your business and look forward to working with you again! In the meantime, be sure to check us out on Facebook and Twitter for service specials and other fun stuff. Kind regards, Mary Jo Preno, Vice President of Communication, 570-702-8776

March 19, 2015

Great dealership for Toyotas from a 1990 to a 2012 The work was done quickly and well. We were also very happy to have Greg Linko back as our favorite mechanic. He's been taking care of all four of our More

by carrico
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Garippa
Mar 27, 2015 -

Toyota of Scranton responded

Thank you for your continued patronage and for leaving us this amazing feedback. Our team works extremely hard to keep our customers coming back and its a pleasure to hear weve succeeded. Were ecstatic to read that Greg is always able to take care of you and accommodate your needs. If there is anything more we can do for you please come back and see us any time! Take care! Best regards, Mary Jo Preno - Vice President Communications

March 11, 2015

annual inspection Promptness of service (inspection) and advice on future issues that may arise with my vehicle. Very friendly, clean and thorough. Great waiting area w More

by kninekal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 27, 2015 -

Toyota of Scranton responded

I really appreciate you taking time to write this nice feedback about our dealership. We focus on providing prompt service as well as being friendly and professional. We plan to continue giving great customer experience and a comfortable place for all our guests during their stay at our dealership. Don’t hesitate to ask if there is anything else we can do to help you. Best regards, Mary Jo Preno - Vice President Communications

February 22, 2015

Excellent Having our vehicle serviced at Toyota of Scranton has been a wonderful experience. We have always enjoyed the work quality and service to our vehicle. More

by GOGO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
January 20, 2015

About a Rave4 I just wanted to let everyone know that my Rave4 is the best SUV in the snow it gives you a peace of mind that keeps me safe and my cat safe also and More

by tj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Carl Jenkins
January 19, 2015

Bad Service I made an appointment for a recall 6 weeks ahead of time. After waiting 1 1/2 hours they came out and said they could not do it. Reason being they did More

by SSS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rachel L. Fasano service advisor
January 18, 2015

Over all great Toyota of Scranton is an over all great place to work with for car buying and service. I have recommended them to many people and will continue to due More

by BattenB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : James Hazen, Sean Fisher, Sean Von Poppe
January 16, 2015

Tacoma oil change Had my 1st service on Tacoma and was great , relaxed , looked around, they took care of me!!! Where very quick and explained everything to me! More

by Mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
January 15, 2015

Love The Dealership Let me say first off, I have had many wonderful experiences with this dealership. I recently had some small damage to my drivers side door. My deali More

by jacqueliko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa in repair. I believe it is the one I checked., Lisa Krah
January 15, 2015

Great service and I will keep brinig Camy back for Service Ari I bought my Camry 2012. Since that day I've had a good feeling to bring my Camry in for service. Service writer is nice and understands my qu More

by Ari
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenda Willis
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