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Universal Hyundai
Orlando, FL
4,249 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,249 reviews
Verified Customer
January 20, 2025
Alejandro and Cesar were both great! The leasing process was easy and we felt understood throughout the process. The leasing process was easy and we felt understood throughout the process. More
by hannah.wilson4044
January 17, 2025
Thank you for the service, they treated me like family. thank brian cortes see you soon thank brian cortes see you soon More
by ejlqvioleta
January 16, 2025
Carolina was great! !! Helped me throughout my whole process with patience and understanding all my needs. She was very knowledgeable and professional. Loved her!! The be !! Helped me throughout my whole process with patience and understanding all my needs. She was very knowledgeable and professional. Loved her!! The best!! More
by Iandra21
Employees Worked With
Carolina Reyes
January 16, 2025
Car buying can be really stressful and is always a long day and process in general however Mohammad really came through as well as Pablo! day and process in general however Mohammad really came through as well as Pablo! More
by jasmine.iglesias1995
Employees Worked With
Mohammad and Pablo
January 14, 2025
The dealership lost the 2nd smart key for my 2025 Santa Fe which I purchased on 12-1-24. After numerous calls by me (which were not returned) the key was finally ordered from Hyundai on 12-11-24. As of 1 Fe which I purchased on 12-1-24. After numerous calls by me (which were not returned) the key was finally ordered from Hyundai on 12-11-24. As of 1-14-25, it has still not been received. I have left a message for Jake McNeely several times to resolve this and he has yet to call me back. There just does not seem to be an accountability at Universal Hyundai to upright this problem. More
by kjdillon05
January 12, 2025
It was a great experience at Universal Nissan when I purchased my Honda. Thank you!😊 purchased my Honda. Thank you!😊 More
by shell1215
Employees Worked With
January 08, 2025
Derek Davis is a good helpful person, others are dry professional did their job , not enthusiastic and friendly. Dealership itself is fair, professional did their job , not enthusiastic and friendly. Dealership itself is fair, More
by madhu reddy
Employees Worked With
January 03, 2025
Mustapha did an excellent job of working with us to get the right car even though it was late and almost closing time. didn't appreciate paying dealer fees of that price. some other Hyundai dealers do no the right car even though it was late and almost closing time. didn't appreciate paying dealer fees of that price. some other Hyundai dealers do not charge at all or as much. bottom line price out the door is most important to me. not monthly payments, not cost of the car but the total cost of the car. More
by TKEMPSEY
Employees Worked With
December 24, 2024
Giovanni demonstrated a deep understanding of the vehicle's features and patiently walked me through all the details, ensuring I was comfortable with every aspect of the car. He also made the paperwo vehicle's features and patiently walked me through all the details, ensuring I was comfortable with every aspect of the car. He also made the paperwork process seamless and efficient. Overall, Giovanni is a true asset to Hyundai Universal Orlandi and I would highly recommend him to anyone looking for a new car." Without leaving Ramses who went the extra mile to look for financing as I like! More
by EFRATICELLI0
