Universal Nissan - Service Center

la atencion fue muy buena el sr chris oliva fue muy amable y me supo explicar muy bien el funcionamiento del auto que yo estaba comprando junto a la ayuda del sr hiram que me ayudo a conseguir un buen amable y me supo explicar muy bien el funcionamiento del auto que yo estaba comprando junto a la ayuda del sr hiram que me ayudo a conseguir un buen financiamiento yo estoy contento con mi compra More

This has been my second experience buying a vehicle in your dealer, the attention and service was outstanding. Your employee Angelo Rivera showed much more; his professionalism, he knew how to explain eve your dealer, the attention and service was outstanding. Your employee Angelo Rivera showed much more; his professionalism, he knew how to explain everything, was very kind, took his time to show me what I needed to know. He gave me a wonderful time and made it very favourable to make business with your employee. I think Angelo has been the best dealer I have ever made business with and it is very good to know that. I am very happy with his service and I would definitely come back and perhaps do more business with Angelo Rivera. More

Visited the dealership for maintenance on my 2007 Pathfinder and visited with Ahmed who showed me the pros and cons of a new vs my current 87,000 miles Pathfinder. There was no pressure from Ahmed ju Pathfinder and visited with Ahmed who showed me the pros and cons of a new vs my current 87,000 miles Pathfinder. There was no pressure from Ahmed just recommendation considering I was also due for 4 new tires and was already out of warranty. I played over all possibilities including finances and sure enough Ahmed was able to work with me and we arrived at a reasonable agreement that fit my budget not affecting my current financial situation. He was my salesman for the 2007 and now again for the 2011. He's a great Salesman and I would recommend him any day More

By far the best dealership I've ever been to. All the associates are very friendly and helpful. A must see show room also have your nails done while you wait. Very nice. associates are very friendly and helpful. A must see show room also have your nails done while you wait. Very nice. More

This dealership is a private franchise, and they don't have to answer to Nissan Corp (heard this from a service technician at Reed Nissan on Colonial Dr.). Don't learn that information the hard way like have to answer to Nissan Corp (heard this from a service technician at Reed Nissan on Colonial Dr.). Don't learn that information the hard way like I did. I filled out their information sheet and dropped my car off for a computer/engine problem. An hour later (I was already at work), they called and asked if my car had been worked on at any non-Nissan dealerships. I said yes, and the guy said they wouldn't work on my car because of that, and because my car had over 100K miles (it's at 106K). I said why didn't the guy who took my keys tell me this before I dropped off my car, and he said the guy didn't know I had it worked on by other mechanics. I said he would've known if he HAD ASKED. I'm sure Universal Nissan staff is very helpful when you buy a new car. And as long as you trade in or sell your cars before they go over 100K miles, this won't affect you. But if not, this is the level of service you can expect from Universal Nissan. More

Not a fan of this dealer. The service department is horrible and the service techs are clueless. I had a recall done at this dealer and they scratched my door and stripped a lug nut. Stay far away fr horrible and the service techs are clueless. I had a recall done at this dealer and they scratched my door and stripped a lug nut. Stay far away from the service department!!! More