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Volkswagen of Downtown Chicago
Chicago, IL
2,969 Reviews
We are proud to be serving Chicago and its surrounding communities with our excellent services. Whether you are looking to purchase your first or fifth Volkswagen from us we promise a great experience every time. We are here to help make the buying process simple and fast. Your time is important and we want you to have a quick and easy buying experience so you can get back to spending time with your family and friends. Volkswagen of Downtown Chicago also has a top of the line Service Center. The Service Center is here for all of your maintenance needs and will get you back on the road in no time. A complimentary Uber will be provided.
"Das Auto"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 AM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 2,969 reviews
November 24, 2021
Had a really great experience words can’t even explain it honestly. I’m just really excited about car purchase. honestly. I’m just really excited about car purchase. More
by smithrrocky
Verified CustomerEmployees Worked With
November 16, 2021
Miguel made the process of getting everything resolved as easy as it could be. I appreciated the clear and concise report of work to be done and - despite the unavoidable expense - am happy with the results. easy as it could be. I appreciated the clear and concise report of work to be done and - despite the unavoidable expense - am happy with the results. This VW dealer provides excellent service. More
by gary
November 15, 2021
I have used the service department of this dealership since purchasing my vehicle there six years ago. I return because the service is excellent and is completed promptly. since purchasing my vehicle there six years ago. I return because the service is excellent and is completed promptly. More
by MOONTOMBO
Employees Worked With
November 13, 2021
Volkswagen of Downtown Chicago is the place I trust to handle all my car needs. They are thorough and I leave there knowing I'm back on the road and my vehicle is safe. Quality and workmanship is top notc handle all my car needs. They are thorough and I leave there knowing I'm back on the road and my vehicle is safe. Quality and workmanship is top notch. My Service Advisor Luis is awesome, always professional and makes sure I'm well taken care of. More
by V93JL
Employees Worked With
November 11, 2021
Preston was helpful, patient and attentive. The team worked with my price range and was helpful to make sure we reached an agreement that worked. worked with my price range and was helpful to make sure we reached an agreement that worked. More
by Ms
November 10, 2021
Never again. Took 5+ hours to buy a used car. Could have been a cash deal but they insisted on running finances. Had the mileage wrong. Vehicle had several issues found in the days after purchase. Sold the been a cash deal but they insisted on running finances. Had the mileage wrong. Vehicle had several issues found in the days after purchase. Sold the car less than a week later, More
by Bullseye150
Employees Worked With
November 08, 2021
Luis was very helpful and ensured my vehicle was ready on time . Will be returning soon for future services time . Will be returning soon for future services More
by kamelhampton
Employees Worked With
