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Volkswagen of Downtown Chicago
Chicago, IL
3,067 Reviews
We are proud to be serving Chicago and its surrounding communities with our excellent services. Whether you are looking to purchase your first or fifth Volkswagen from us we promise a great experience every time. We are here to help make the buying process simple and fast. Your time is important and we want you to have a quick and easy buying experience so you can get back to spending time with your family and friends. Volkswagen of Downtown Chicago also has a top of the line Service Center. The Service Center is here for all of your maintenance needs and will get you back on the road in no time. A complimentary Uber will be provided.
"Das Auto"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 AM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 3,067 reviews
January 01, 2021
They were on top of everything and very communicative throughout the entire process. I was very happy with the service and timely manner with everthing. throughout the entire process. I was very happy with the service and timely manner with everthing. More
by mchecuga
Verified CustomerEmployees Worked With
December 31, 2020
Joanne is a great salesperson and we just love her like family and we bought about For cars from her I try to recommend people to Joanna all the time Sees a good professional and when she tells you someth family and we bought about For cars from her I try to recommend people to Joanna all the time Sees a good professional and when she tells you something it is so thank you Joanna call you help More
by wendy brothers
Employees Worked With
Joanna Davila
December 31, 2020
Angi and Joanna are very good saleswomen and told me all the values of Volkswagen vehicles. I am also glad of the hospitality they have and would recommend them to everyone!! the values of Volkswagen vehicles. I am also glad of the hospitality they have and would recommend them to everyone!! More
by Fernandofeliciano1996
December 30, 2020
Bill our Salesman WAS EXCELLENT and Frank in finances was EXCELLENT. This was my first time buying a car and they both truly were the best..no issues at all. Honestly such a great first time experience fille EXCELLENT. This was my first time buying a car and they both truly were the best..no issues at all. Honestly such a great first time experience filled with laughs. If I ever need a car I will go straight to Bill and Frank! More
by chasefink
Employees Worked With
Bill Prince, Frank Stanghellini
December 30, 2020
Luis was very friendly and answered all my questions! He explained what was happening to my car and was very specific with the next steps. explained what was happening to my car and was very specific with the next steps. More
by Phsu
Employees Worked With
December 29, 2020
Make my experience worth while. They helped in every way possible. Glad to be part of the VW family. Looking forward to a long relationship with the brand. possible. Glad to be part of the VW family. Looking forward to a long relationship with the brand. More
by William Dalton/Nailah Cartman
Employees Worked With
John Sheehy, Mark Newton
December 29, 2020
Arthur was very dedicated in helping us today when we were looking for a car! He explained to us the details when helping us look at the car. Thank you! were looking for a car! He explained to us the details when helping us look at the car. Thank you! More
by Aj
Employees Worked With
Arthur Matlosz
December 29, 2020
The whole team was great! They made the sale process fast and easy on a Saturday night! If you are looking for a new car this is the right place for you! and easy on a Saturday night! If you are looking for a new car this is the right place for you! More
by KGB
December 29, 2020
Those guys are always very helpful. They always give me discount. For my last service: oil change/rotors and break pads, I got free windshield wiper. discount. For my last service: oil change/rotors and break pads, I got free windshield wiper. More
by NERO198311
Employees Worked With
Other Employees :
Adam Khamsot, Miguel Meza, Gerardo Negrete
December 26, 2020
Great people and great customer service! Bill Prince, Mike Z and Mark Newton got me a great deal. I'd sent friends and family to them. Mike Z and Mark Newton got me a great deal. I'd sent friends and family to them. More
by johno719
