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Volkswagen of Downtown Chicago
Chicago, IL
3,067 Reviews
We are proud to be serving Chicago and its surrounding communities with our excellent services. Whether you are looking to purchase your first or fifth Volkswagen from us we promise a great experience every time. We are here to help make the buying process simple and fast. Your time is important and we want you to have a quick and easy buying experience so you can get back to spending time with your family and friends. Volkswagen of Downtown Chicago also has a top of the line Service Center. The Service Center is here for all of your maintenance needs and will get you back on the road in no time. A complimentary Uber will be provided.
"Das Auto"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 AM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 3,067 reviews
December 25, 2020
Very professional and friendly stuff Excellent service , Very professional and friendly stuff Excellent service , I'm very happy with this dealer after service car is always like new Adam Khamsot is ve Very professional and friendly stuff Excellent service , I'm very happy with this dealer after service car is always like new Adam Khamsot is very professional and helpful I Recommended this dealer for everyone Thank you so much! More
by Saud Mrkulic
Verified CustomerEmployees Worked With
Other Employees :
Adam Khamsot, Miguel Meza, Gerardo Negrete
December 24, 2020
I purchased a used car last month. The dealer had to do a few additional repairs and fixes on the car. At the end everything turned out great and I am satisfied with my experience. few additional repairs and fixes on the car. At the end everything turned out great and I am satisfied with my experience. More
by konstp
Employees Worked With
Nick Freeman, Boris Nikolov, Nick Hernandez, Mario Murgado JR, Frank Stanghellini, Gerardo Negrete
December 22, 2020
Fair pricing, nice selection and professional customer service. Angie Berg was great to work with as was Mark in finance. Everything went smooth. I would definitely recommend them. service. Angie Berg was great to work with as was Mark in finance. Everything went smooth. I would definitely recommend them. More
by smg.s.s.cubfan
December 22, 2020
I purchased a used vehicle and I am satisfied with the experience.Nick did a great job of making my purchase as smooth as possible. experience.Nick did a great job of making my purchase as smooth as possible. More
by konstp
Employees Worked With
Other Employees :
Nick Freeman, Boris Nikolov, Nick Hernandez, Mark Newton, Mario Murgado JR, Frank Stanghellini
December 22, 2020
Ms. Angie is a very professional saleslady. we like her service very much. Thanks Angie. This car is our second one come from the V M in downtown Chicago. this car is a nice car. we like it. service very much. Thanks Angie. This car is our second one come from the V M in downtown Chicago. this car is a nice car. we like it. More
by zhangxiayang
Employees Worked With
Other Employees :
Rich Marsili, Ian Roth, Boris Nikolov, Bill Dolan, Mario Murgado JR, Tracy Wilson
December 21, 2020
Mikes was a pleasure to deal with in the service department. He didn't make me feel overly pressured to get extra services done, as I often encounter at other dealerships. department. He didn't make me feel overly pressured to get extra services done, as I often encounter at other dealerships. More
by BENJAMIN.KEIGLEY
Employees Worked With
December 20, 2020
Friendly, Effective and Friendly! Overall 10/10 would recommend to veterans! I loved the service and the willingness and ability of the staff to get with me and find out a way to meet my budget and my ne recommend to veterans! I loved the service and the willingness and ability of the staff to get with me and find out a way to meet my budget and my needs. I can’t believe how friendly they were! More
by JustDiggz
Employees Worked With
Joanna Davila, Frank Stanghellini
December 18, 2020
Joanna was great to work with! Very knowledgeable, kind and personable! I would recommend any friends and family to work with her at this dealership! and personable! I would recommend any friends and family to work with her at this dealership! More
by Mssimonek
Employees Worked With
Joanna Davila, Mark Newton
December 17, 2020
Nick was an outstanding person to work with getting me through the process of buying my first car. Honest, transparent, patient, and knowledgeable. He made me feel very confident with my my new car purcha through the process of buying my first car. Honest, transparent, patient, and knowledgeable. He made me feel very confident with my my new car purchase. More
by BL
Employees Worked With
Nick Freeman, Mark Newton
