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Volkswagen of Salem

Salem, OR

Overview
Employees
Reviews
Vehicles
4.2
1,185 Reviews
Volkswagen of Salem isn't only a place for those in the market for a new Volkswagen car. We're also the go-to spot for those already behind the wheel. Customers find our car service and maintenance center, also located in Salem, Oregon, both convenient and competent. It doesn't stop there-- Volkswagen of Salem also host an array of services to personalize or enhance your Volkswagen driving experience. Just ask our onsite auto parts and accessories department what we mean. Still not clear about why so many trust Volkswagen of Salem for all of their Volkswagen needs? Visit our dealership at 3335 Del Webb Ave NE Salem, Oregon and find out for yourself!
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3335 Del Webb Ave NE

Salem, OR

97301

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Showing 1,185 reviews

November 15, 2025

The crew in the service dept have always done a great job. Awesome service, honesty, and always goes the extra mile to fit me in when needed! More

by DAVID ARANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2025 -

Volkswagen of Salem responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Gregory Bell Service Manager gbell@lithia.com

November 13, 2025

The best ever That's all I got 3 words is it Your the best Josh More

by ROSEA2559
Recommend Dealer
Yes
Employees Worked With
Josh
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Nov 13, 2025 -

Volkswagen of Salem responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volkswagen of Salem. Best Regards, Gregory Bell Service Manager gbell@lithia.com

November 12, 2025

Excellent customer service skills and professional Would recommend them to anyone looking to buy a vehicle More

by rakfell20
Recommend Dealer
Yes
Employees Worked With
Brendon
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Nov 12, 2025 -

Volkswagen of Salem responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Volkswagen of Salem. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Gregory Bell Service Manager gbell@lithia.com

November 11, 2025

We were sold a bad car had to return it got another one cost us both our cars plus 20k. And that cars engine light came on took 3 weeks to fix they did balance tires and actually notched rims for spaces. R More

by helanzkidz
Recommend Dealer
No
Employees Worked With
Matthew Reid
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Reid
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Nov 14, 2025 -

Volkswagen of Salem responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Best Regards, Gregory Bell Service Manager gbell@lithia.com

November 10, 2025

Great place for service or repairs. Josh and the team always treat me and my TDI right. More

by SHAUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh McElwain 5 stars
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Nov 10, 2025 -

Volkswagen of Salem responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Salem! Best Regards, Gregory Bell Service Manager gbell@lithia.com

November 09, 2025

An unexpected experience for sure. Pleased with the outcome. All my questions were answered and then some. I'm a pleased customer. More

by ARCALLETTE
Recommend Dealer
Yes
Employees Worked With
'Dema'
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Nov 09, 2025 -

Volkswagen of Salem responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

November 08, 2025

Easy to work with and extremely professional. Facilities where clean and inviting They genuinely care More

by A.mquintos88
Recommend Dealer
Yes
Employees Worked With
Greg Bell
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Nov 08, 2025 -

Volkswagen of Salem responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volkswagen of Salem. Best Regards, Gregory Bell Service Manager gbell@lithia.com

November 07, 2025

Tony was very helpful and professional. No pressure from them whatsoever. First time buying from them and it definitely won’t be the last. My wife and I were really satisfied with their dea More

by CHIXBALTAZAR78
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Caccamise
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Nov 07, 2025 -

Volkswagen of Salem responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

November 07, 2025

We had issues getting the oil filter in, but VW of Salem took care of us very well. Everyone was very friendly, and my oil change was very fast. More

by ORHNRY1S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2025 -

Volkswagen of Salem responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Gregory Bell Service Manager gbell@lithia.com

November 07, 2025

This isn’t our first time buying a car from Volkswagen of Salem, and it probably won’t be the last. Noah, Perry, and Bailey were incredibly accommodating, working around our busy schedule and making the proc More

by MARISSAMCLEMORE
Recommend Dealer
Yes
Employees Worked With
Noah, Perry, and Bailey.
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Nov 07, 2025 -

Volkswagen of Salem responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Salem! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

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