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Volkswagen of South Charlotte

Charlotte, NC

4.9
2,055 Reviews
Thank you for visiting our website. My name is Mark Cohen. I am the General Manager/Owner here at the all new Volkswagen of South Charlotte. It is our ultimate goal here to provide you with all the information you request in an up front straight forward manner. My complete desire is to make sure that each and every customer is treated with the professionalism and courtesy that they come to expect from all of my staff. If there is anything that I can do for you personally please do not hesitate to give me a call or visit me at the store. If you are not happy with your experience please let me know, so I can try to help. Thanks Mark Cohen GM
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9900 South Blvd

Charlotte, NC

28273

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Showing 2,055 reviews

August 23, 2017

necessary service vist. I made an appointment for a necessary service visit. I got the appointment directly at the same day and was also able pick up the car at the same day. More

by Phil235
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Condrey
Aug 25, 2017 -

Volkswagen of South Charlotte responded

Hello, thank you for sharing your comments. Our team always wants to make sure that our customers receive reliable and efficient service with us. We appreciate your business with us and invite you to come back!

August 21, 2017

Excellent experience!! We checked with all the VW dealers in our area and no one had the response that the south Charlotte dealership both Bree and Matt were excellent in t More

by Vw girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BreAnna Griffin
Aug 22, 2017 -

Volkswagen of South Charlotte responded

We're happy we had the opportunity to work with you! Thanks for taking the time to share your experience. Let us know if there is anything else we can do for you! Congrats!

August 21, 2017

Great service Your salesperson and support staff were friendly, professional and competent. I had a great experience and will come back to VW of South Charlotte in More

by RDanielsVW#1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Pitre, BreAnna Griffin, Chris Martin, Clovis Brussi
Aug 22, 2017 -

Volkswagen of South Charlotte responded

We're glad to hear you enjoyed your experience! Thanks for coming in and we hope to see you in the future!

August 19, 2017

Quick and easy Working with Bill Patterson, who emailed me quickly after my initial inquiry, set up an appointment for a test drive on the exact vehicle for the next More

by 3rdcargulf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Patterson
Aug 20, 2017 -

Volkswagen of South Charlotte responded

Thank you for the 5-star rating and for mentioning Bill. We love seeing that you had a positive buying experience with us and hope to see you again.

August 18, 2017

Best car buying experience I've ever had!! I was very specific about what I wanted and Bill Patterson got it done fast! He was very easy to communicate with and responded quickly to emails and More

by krissykay52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Pitre, Bill Patterson
Aug 18, 2017 -

Volkswagen of South Charlotte responded

Thank you for sharing your comments. We are so thrilled to hear that Bill was able to help you out and make sure you were well informed. Our team always wants to make sure that our customers have a very enjoyable and hassle-free experience. We appreciate your business with us and invite you to come back!

August 18, 2017

Internet purchases Matt and Bill made my first internet car purchase very easy and friendly. They both went beyond their needs to provide my needs by picking me up at th More

by 2017jetta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Patterson
Aug 18, 2017 -

Volkswagen of South Charlotte responded

Congratulations on your first internet car purchase! We're pleased to hear that Matt and Bill provided a positive and easy buying experience. We truly appreciate you business and will always view you as a friend.

August 16, 2017

Very Good Experience working w/Kasey Hardt this is the 3rd vehicle I've purchased or leased from this dealership and each time it's been a good experience. This time I worked with Kasey Hardt More

by DeanT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kasey Hardt
Aug 17, 2017 -

Volkswagen of South Charlotte responded

We're happy to keep doing business with you, Dean! Thanks for coming in. We appreciate your review and look forward to seeing you again!

August 14, 2017

Best dealership ever. VW of South charlotte provided me with great customer service and I felt comfortable doing business with each employee. This was my first time purchas More

by CherrelleMoore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alden, BreAnna Griffin
Aug 14, 2017 -

Volkswagen of South Charlotte responded

Cherrelle, thank you for taking the time to share this great review! We will be sure to pass your kind words on to BreAnna and Alden. We work hard to make sure our customers have the same kind of comfortable no-pressure sales process with us that you had. We want all our visitors to receive that sort of knowledgeable and patient service. We appreciate the recommendation and hope to see you again in the future.

August 11, 2017

Excellent Service Nancy and the entire service team made handling my car trouble a seamless and positive experience. The arranged a tow and communicated clearly and eff More

by customer24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Wagner
Aug 11, 2017 -

Volkswagen of South Charlotte responded

Thanks for servicing with us! We're glad Nancy and the team provided a positive service experience. We truly appreciate your business and the recommendation.

August 11, 2017

Service review of Adam Adam provided outstanding and quality customer service this is my first visit to your dealership just relocated from New York !!! I have V W cars and More

by Lipstick88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gunner Johanson
Aug 12, 2017 -

Volkswagen of South Charlotte responded

Always happy to see a lover of VW cars! Thanks for the great review, Liz! We are happy to hear that Adam gave you incredible service during your first visit. We hope to see you again soon!

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