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Volkswagen of South Charlotte

Charlotte, NC

Overview
Employees
Reviews
Vehicles
4.9
2,184 Reviews
Thank you for visiting our website. My name is Mark Cohen. I am the General Manager/Owner here at the all new Volkswagen of South Charlotte. It is our ultimate goal here to provide you with all the information you request in an up front straight forward manner. My complete desire is to make sure that each and every customer is treated with the professionalism and courtesy that they come to expect from all of my staff. If there is anything that I can do for you personally please do not hesitate to give me a call or visit me at the store. If you are not happy with your experience please let me know, so I can try to help. Thanks Mark Cohen GM
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9900 South Blvd

Charlotte, NC

28273

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Showing 2,184 reviews

June 14, 2024

Everyone was very helpful and kind! Explained the trade in well and were very helpful. More

by caitlino2002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kwasi Asante-Ansong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spiros Dedis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Terrell
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Jun 27, 2024 -

Volkswagen of South Charlotte responded

Hi, thank you so much for your kind words about your experience here at Volkswagen of South Charlotte. We try every day to satisfy our customers and it’s always nice to know when we succeed.

June 14, 2024

Chris Hand is the standard by which all auto sales personnel should be measured! I was cynical and pessimistic towards the prospect of replacing my daughter's leased car, but Chris listened, understoo More

by kristenjanak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Terrell
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Jun 28, 2024 -

Volkswagen of South Charlotte responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 10, 2024

Straight forward process, we have had good experiences at VW South Charlotte over the years. More

by ehasemeyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 27, 2024 -

Volkswagen of South Charlotte responded

Hi, here at Volkswagen of South Charlotte, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!

June 08, 2024

Enjoyed dealing with Max, very knowledgeable and friendly. Bought several cars here over the years. He was able to find exactly what we were looking for! More

by bludden
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Max Iablonskyi
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Jun 28, 2024 -

Volkswagen of South Charlotte responded

Hi, we are pleased to hear of your experience with us here at Volkswagen of South Charlotte. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

June 08, 2024

Matt was fantastic to work with. He’s low pressure, informative and responsive. We really enjoyed working with him on this transaction and would recommend him to anyone. Thanks Matt. More

by paolamcguire99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Hettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max Iablonskyi
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Jun 28, 2024 -

Volkswagen of South Charlotte responded

Hi, we are pleased to hear of your experience with us here at Volkswagen of South Charlotte. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

June 07, 2024

Great service. Matt was very professional and the process was very smooth and easy. Thanks! More

by Rik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Hettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2024 -

Volkswagen of South Charlotte responded

Hi Rik, we are pleased to hear of your experience with us here at Volkswagen of South Charlotte. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

June 05, 2024

Matt Hettel was very helpful. He explained everything about the functioning of an electric vehicle. Thank you Matt. More

by pkorath
Recommend Dealer
Yes
Employees Worked With
Matt Hettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 27, 2024 -

Volkswagen of South Charlotte responded

We're glad to hear our staff took such great care of you! Here at Volkswagen of South Charlotte we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

June 03, 2024

I am very pleased with the purchase of a Volkswagen car, thank you very much for choosing this car, Max is a very responsive responsible employee, I advise and recommend everyone. More

by Kalieva580
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Iablonskyi
Report | Print
Jun 27, 2024 -

Volkswagen of South Charlotte responded

Hi, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Volkswagen of South Charlotte to have earned it.

June 02, 2024

Many thanks to Max for doing a very great job for us today. We left the salon in a great mood. We are very pleased with the purchase and Max's work. Very positive, responsive and attentive young man. We More

by Irina Sutormina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Iablonskyi
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Jun 28, 2024 -

Volkswagen of South Charlotte responded

Hi Irina, we are pleased to hear of your experience with us here at Volkswagen of South Charlotte. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

May 30, 2024

Volkswagen of South Charlotte was very easy to deal with. Great inventory and staff. Highly recommend them. More

by aaron.milheim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Terrell
Report | Print
Jun 27, 2024 -

Volkswagen of South Charlotte responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

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