Brandon Douglas
Brandon Douglas at Volkswagen of South Charlotte
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Brandon Douglas

Sales manager

Volkswagen of South Charlotte

9900 South Blvd
Charlotte, NC 28273

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4.9
156 Reviews

Born in Bitburg, Germany and grew up in Florida. I've been with Volkswagen since February 2018 and couldn't be happier. Outside of work I enjoy mountain biking and paintball.

Dealership Experience

6 yrs, 3 mos

Industry Experience

8 yrs, 1 mo

4.9

156 Reviews

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156 Reviews of Brandon Douglas

April 17, 2024

Dealership Rating
Employee Rating

My experience from start to finish was perfect. Chris was super knowledgeable, accommodating and easy to work with. His follow up was on point and there was no pressure at all. He introduced us to More

by Carrie H
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 19, 2024

Volkswagen of South Charlotte responded

Hi Carrie, thank you so much for your feedback about Volkswagen of South Charlotte! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help. Take care!

April 09, 2024

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it was a pleasure working with Spiros. He was helpful and understood what I was looking for. No pressure at any time. The other people I worked with were very nice as well. More

by JDS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 10, 2024

Volkswagen of South Charlotte responded

Hi, we are pleased to hear of your experience with us here at Volkswagen of South Charlotte. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

April 05, 2024

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Everyone at the dealership was very friendly, pleasant and helpful. It made my purchase process easier than expected. More

by JDS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 07, 2024

Volkswagen of South Charlotte responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

April 01, 2024

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Being a female senior buying or trading my car could have been a scary experience. Thanks to Matt Hettel directing Chris Hand to help me due to he was with a customer and aware of my time made my time there More

by freiler641
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Apr 03, 2024

Volkswagen of South Charlotte responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. At Volkswagen of South Charlotte we are always striving to do better than your last visit.

March 26, 2024

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Employee Rating

Vic, We are thrilled with our new VW Atlas and look forward to many memorable adventures ahead. Thank you once again for making this experience one to remember. I hope we can have a long-term relat More

by Gus
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Victor Finney, Alex Terrell

Mar 29, 2024

Volkswagen of South Charlotte responded

Hi, thank you so much for your feedback about Volkswagen of South Charlotte! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

February 22, 2024

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I always appreciate a very transparent transaction with this dealership. They are open minded to ensuring that clients are getting a great while making sense for them from a business standpoint More

by C0ntras901
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Moe Borno

Feb 25, 2024

Volkswagen of South Charlotte responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

January 25, 2024

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Employee Rating

We were looking for a new car for our growing family. Moe was extremely helpful and knowledgeable. The whole process was a breeze! More

by christinarcarbone
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Moe Borno

Jan 27, 2024

Volkswagen of South Charlotte responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

November 20, 2023

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Excellent customer service! Timely and very helpful. It is the people at this dealership that make me loyal to VW! More

by colleen.koss
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 22, 2023

Volkswagen of South Charlotte responded

Hi Colleen, we're glad to hear our staff took such great care of you! Here at Volkswagen of South Charlotte we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

November 17, 2023

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Matt was amazing! He helped me figure out what model I was interested in after arriving being clueless to what I wanted. He was patient and kind, had good answers to a More

by ALYSSACURRIER
Recommend Dealer
Yes

Other Employees Tagged: Matt Hettel

Nov 20, 2023

Volkswagen of South Charlotte responded

Hello, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Volkswagen of South Charlotte for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

November 13, 2023

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Employee Rating

Working with Matt and Alex was seamless. Very easy to work with and make get the vehicle I wanted. Facility is kept clean as well. Great experience More

by churchman1991
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Hettel, Alex Terrell

Nov 15, 2023

Volkswagen of South Charlotte responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Volkswagen of South Charlotte! If you have any further questions, please give us a call. We're always happy to help!

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