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Volkswagen of South Charlotte

Charlotte, NC

4.9
2,055 Reviews
Thank you for visiting our website. My name is Mark Cohen. I am the General Manager/Owner here at the all new Volkswagen of South Charlotte. It is our ultimate goal here to provide you with all the information you request in an up front straight forward manner. My complete desire is to make sure that each and every customer is treated with the professionalism and courtesy that they come to expect from all of my staff. If there is anything that I can do for you personally please do not hesitate to give me a call or visit me at the store. If you are not happy with your experience please let me know, so I can try to help. Thanks Mark Cohen GM
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9900 South Blvd

Charlotte, NC

28273

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Showing 2,055 reviews

November 18, 2010

I've been going to Volkswagen South for 10 years now and saw a huge difference in customers service yesterday! You can tell for sure it's being run by new management who care and take the time we deserve to More

by Bichon412
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Schmidt
November 16, 2010

While visiting Charlotte, I encountered car trouble....a dead battery and possibly electronic problems. Since the event occurred on a Sat. night, I had to remain in Charlotte for an additional night and More

by carol202
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Schmidt
November 12, 2010

Excellent customer service and fast efficient service on your vehicle. The service staff are knowledgeable, fast, communicate with you well on the time and specifics of the work being done to your car. More

by david27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Lee
November 10, 2010

I went in for an unscheduled visit in response to warning that there was a malfunction in my front left headlight. I called ahead and was given a resonable time estimate of my wait and service time which wer More

by bmugabe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Lee
November 08, 2010

I've worked with John in service and Josh Hines (tech) several times in the past and have never been let down. John always keeps me updated on what's being done with the car or if there are any hiccups t More

by bweisgerber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Schmidt, Josh Hines
November 01, 2010

My mother thought the service was great. She commented on how friendly everyone was. We had taken her car to get the problem diagnosed by another company. They said they found the problem and resolved it More

by lrhyne49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
November 01, 2010

VW of South Charlotte is great. Everyone there was very friendly, and the main employees I worked with (John Schmidt and Josh Hines) were great guys and fixed the problem with my car. I was also give a fre More

by rsmernoff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Schmidt, Josh Hines
October 28, 2010

The entire experience with John Schmidt and VW South was excellent. The bar has now been raised! I could not have asked to have been treated any more professionally than I was by John. When John was busy More

by bhtaylor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Schmidt
October 28, 2010

Things have really changed for the better since Mr. Cohen has taken over the management of VW of South Charlotte. First of all, the general attitude of everyone on the team is pleasant and customer friendly More

by willfan89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mark Cohen, Travis Hahn
October 27, 2010

Everyone at Volkswagen of South Charlotte was so friendly and helpful. I would definately reccomend them to my friends. There is plenty of inventory on the lot so you don't have to wonder what the car looks More

by lindadburris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hatten
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