Wantagh Mazda - Service Center

So after my situation with Keith, I contacted the General Sales Manager at Wantagh Mazda (Vin). Vin took the time to hear me out, and went out of his way to turn my experience with Wantagh Mazda Service Dep Sales Manager at Wantagh Mazda (Vin). Vin took the time to hear me out, and went out of his way to turn my experience with Wantagh Mazda Service Department around. I am happy to report that I am now satisfied! So if you have any problems at this location, I advise you to contact Vin and you will also walk away satisfied! More

2005 Mazda 6 was diagnosed with a bad catalytic converter. I was advised to bring it to a dealer since this would be covered under Federal Law. The dealership, particularly Jim and Keith were bot converter. I was advised to bring it to a dealer since this would be covered under Federal Law. The dealership, particularly Jim and Keith were both rude and nasty. They wanted to charge for a diagnosis. When I tried to tell them that the Federal clearly states that no charges should be incurred for replacing this part as per the law they clearly let me know that they were not interested in the law, nor were they interested in doing what the dealership was required to do. I left there with a very uneasy feeling about this dealership and would NOT recommend them to anyone who is interested in buying a Mazda. They clearly are only interested in making money and not standing behind their product. Customer service in non-existent at this dealership. More